Unexpected error when calling action

After enabling all the modules, I have successfully login into the suiteCRM but I can’t click Admin Modules or any other module. It shows “Unexpected error when calling action” and not open any page. Please suggest me how to fix this.

@Anguraj

Check the file and directory permissions of SuiteCRM.

Hello Anguraj,

I was suffering with same error… I found several entries in the LOGS…

[2023-04-24 16:04:45] request.CRITICAL: Uncaught PHP Exception RuntimeException: “Failed to start the session.” at /home/serv/crm.services.com/vendor/symfony/http-foundation/Session/Storage/NativeSessionStorage.php line 157 {“exception”:“[object] (RuntimeException(code: 0): Failed to start the session. at /home/serv/crm.services.com/vendor/symfony/http-foundation/Session/Storage/NativeSessionStorage.php:157)”} []
[2023-04-25 15:42:06] request.INFO: Matched route “api_graphql_entrypoint”. {“route”:“api_graphql_entrypoint”,“route_parameters”:{“_route”:“api_graphql_entrypoint”,“_controller”:“api_platform.graphql.action.entrypoint”,“_graphql”:true},“request_uri”:“https://crm.services.com/public/index.php/api/graphql",“method”:"POST”} []
[2023-04-25 15:42:06] request.ERROR: Uncaught PHP Exception Symfony\Component\HttpKernel\Exception\AccessDeniedHttpException: “Invalid CSRF token” at /home/serv/crm.services.com/core/backend/Security/CSRFValidationListener.php line 96 {“exception”:“[object] (Symfony\Component\HttpKernel\Exception\AccessDeniedHttpException(code: 0): Invalid CSRF token at /home/serv/crm.services.com/core/backend/Security/CSRFValidationListener.php:96)”} []
[2023-04-26 14:14:47] request.INFO: Matched route “api_graphql_entrypoint”. {“route”:“api_graphql_entrypoint”,“route_parameters”:{“_route”:“api_graphql_entrypoint”,“_controller”:“api_platform.graphql.action.entrypoint”,“_graphql”:true},“request_uri”:“https://crm.services.com/public/index.php/api/graphql",“method”:"POST”} []
[2023-04-26 14:14:48] request.ERROR: Uncaught PHP Exception Symfony\Component\HttpKernel\Exception\AccessDeniedHttpException: “Invalid CSRF token” at /home/serv/crm.services.com/core/backend/Security/CSRFValidationListener.php line 96 {“exception”:“[object] (Symfony\Component\HttpKernel\Exception\AccessDeniedHttpException(code: 0): Invalid CSRF token at /home/serv/crm.services.com/core/backend/Security/CSRFValidationListener.php:96)”} []
[2023-05-05 17:03:56] request.INFO: Matched route “api_graphql_entrypoint”. {“route”:“api_graphql_entrypoint”,“route_parameters”:{“_route”:“api_graphql_entrypoint”,“_controller”:“api_platform.graphql.action.entrypoint”,“_graphql”:true},“request_uri”:“https://crm.services.com/public/index.php/api/graphql",“method”:"POST”} []
[2023-05-05 17:03:56] request.ERROR: Uncaught PHP Exception Symfony\Component\HttpKernel\Exception\AccessDeniedHttpException: “Invalid CSRF token” at /home/serv/crm.services.com/core/backend/Security/CSRFValidationListener.php line 96 {“exception”:“[object] (Symfony\Component\HttpKernel\Exception\AccessDeniedHttpException(code: 0): Invalid CSRF token at /home/serv/crm.services.com/core/backend/Security/CSRFValidationListener.php:96)”} []

How ever the problem was solved, when I change the version of PHP of my system… it was from PHP 8.0 to 8.1 and everything works like a charm.