I see a lot of āundefinedā messages pop up. Generally when saving work. It feels like there should be some type of communications. But there hasnāt been anything added and the default is just to say āundefinedā.
If this is the case. Should I start tracking these to help out? And provide feedback on what feels should go in there?
Let me know! Would love to help out as much as possible!
The āUndefined & Failā messages mean a permission issue. The web-server user (typically www-data, apache2, or something similar) doesnāt have the proper permissions on the website directory.
Run the chown & chmod commands in the installation procedure, then run a quick-repair. It should fix any of these issues.
Delete cache/jsLanguage/en_us.js
Refresh a pageā¦ a new one should be created. If not. Log out and re-log in again.
When you see a new one, change the permissions to 777
Then refresh a page.
I had the same problem and noticed that my file permissions on the āCacheā directory changed and need permission to be set again after installation. Reset permmissions and it worked a charm.
if nothing helped, check if the folder which is set in RewriteBase of your .htaccess matches the root folder of your instalation.
This solved it for me.
This problem has plagued Suite users for years now. Iām surprised the development staff has not addressed it by now. And it is actually a hold-over issue from SugarCRM.
Instead of bringing out new features, Iād much prefer that SuiteCRM spend this year either:
fixing bugs from the old Sugar codebase
or
Re-writing as much of the codebase as needed to remove the vestiges of Sugar and some of its arcane procedures.
The second choice would be a large undertaking but it would make Suite a much more viable product in the CRM marketplace. It will probably have to be done sooner or laterā¦ so maybe āsoonerā is better.
āThere is never enough time to do it right, but there is always enough time to do it overā
Iām kind of new in this thing so please help me!!
Im having tons and tons of āundefinedā messages (and everyday there are more new)
Iām using MAMP to run SUITECRM as localhost.
I dont know much about ācacheā setting permissions or whatever youāve been talking about in here, but this is becoming very anoyingā¦ So please some help for this rookie?
This is is why people who have zero knowledge of computer systems should not run CRM systems on their own but should use a hosted planā¦ some web hosts will install and manage 3rd party software for a small monthly fee.
If you donāt know how to use your file manager (on either PC, Mac, or Linux) AND donāt understand permissions AND how to change them, there is not much we can do to help you because there is a learning curve involvedā¦ you need to do your research and learn on your ownā¦ it is not that hard.
What I might suggest you do is to delete your current local install of SuiteCRM and reinstall but this time use a self-contained āboxā from https://bitnami.com/stack/sugarcrm and perhaps their installer will have all the permissions set for you.
Iām convinced that your problem is that you have a lot of files that are NOT set to 775 and you might have some directories set to 770 which will prevent Apache from even reading anything in it.
Sorry this is not more helpful. Maybe someone can point you to a good tutorial or video on file and directory permissions for your OS and how to change them.
Thank you dev77 for your help, I know there are many reasons why a noob shouldnāt try to do this kind of stuff but after trying many CRM I found out the only one that have what i need (or like) is SuiteCRMā¦
I know there is an option to pay for hosted CRM but Iāve had bad experices with web CRMā¦ Thats why Iām trying to run a local one.
I didnāt knew this bitnamy thing, many thanks for the info!! Now I have a question, is it possible to move my database from mamp to this? I really dont want to loose all the infoā¦
Yes you can get all the records from the MAMP system to the new bitami install.
It is an involved process requiring using phpMyAdmin to create a ādumpā of your old database and then using it to delete the tables in the new database and loading to dump file to itā¦ and there are some other config items as well.
Iām sure there are a ton of tutorial on how to move a SugarCRM database from one install to another that will give step by step instructions. There may even be one for SuiteCRM out there.
It is a pain to do but Iāve done it many times and if you follow all the steps it will work fine.
Let us know if you find a good tutorial or video on how to do this.
Actually it was very easy, I installed SugarCRM from Bitamiā¦ Then I went to phpmyadmin in MAMP, exported the sugarcrm database as ādump.sqlā then went to phpmyadmin in Bitami, deleted the ābitami_suitecrmā database, imported the ādump.sqlā database and renameit to ābitami_suitecrmā