'Undefined' in all headings, popups, columns etc etc

Just downloaded the latest version of SuiteCRM. I move from vTiger due to accolades being received and all preliminary checks revealed this to be great CRM product. However I can’t use it … every screen, pop, column header, button etc comes up with ā€˜Undefined’ text.

I have trawled and tried all the solutions with no success.

Is the a definitive answer to solving this issue?

Hi,

ā€œundefinedā€ labels are usually permissions issues.

Would you be able to ensure that your SuiteCRM instance has appropriate permissions on it?

We recommend that you ensure that all the files/folders in the SuiteCRM directory are owned by the same user as Apache/IIS runs as.
We also recommend 755 for all files/folders except the following: cache, custom, modules, themes, data & upload folders and the config_override.php. (These should be 775)

For example, an Ubuntu install will usually have www-data as the Apache user, so the permission commands would be as follows:
sudo chown -R www-data:www-data .
sudo chmod -R 755 .
sudo chmod -R 775 cache custom modules themes data upload config_override.php

Once you have ensured your permissions on your instance are up to date and valid, I would recommend going to Admin > Repair and running a ā€œQuick Repair and Rebuildā€

If this doesn’t solve it, you may wish to check that the ā€œRewriteBaseā€ value in the .htaccess file, (Found in SuiteCRM directory), matches the directory location of your instance.