Hello everyone,
Please I need help. Anytime I send email instead to get sent or done button text, I got undefined message. I have rebuilt JS Grouping Files, .htaccess File, relationship metadata, and Javascript Languages yet the issue is still there.
Can you help me out please?
Thank you
Hello Rosemary,
how does your server setup look like?
You’re running your CRM on a subdomain (not a sub folder) and didn’t change anything around the htaccess files?
Are the permissions all correct? Downloading & Installing :: SuiteCRM Documentation
What CRM version are you using? (a lot of changes around emails during the recent releases)
hello BastianHammer,
Suitcrm is installed on a subdomain and version is 8.6.1
As for the htaccess file I didn’t change anything there
The problem is not on email alone but undefine text button is everywhere
Have you override your ‘include/language/’ files? Make sure you have the correct label set for these buttons.
Do you have any errors in browser console or in log files?
9 times out of 10 this is a permissions issue. Reset your permissions and file ownership. You’ll find it in the documentation links already provided above.
Set the required permissions
If you are using the terminal you can do this by running:
find . -type d -not -perm 2755 -exec chmod 2755 {} \;
find . -type f -not -perm 0644 -exec chmod 0644 {} \;
find . ! -user www-data -exec chown www-data:www-data {} \;
chmod +x bin/console
Please have in mind that:
The user and group name (in the above example www-data ) needs to be replaced by the actual system user and group that your webserver runs under. This varies depending on your operating system. Common web server users are as follows:
www-data (Ubuntu Linux/Apache)apache (Linux/Apache)If the group name differs from the username apache is running with, you may need 0664 instead of 0644, and 2775 instead of 2755
sorry everyone was out of office, but I started all over again