Unable to update from SuiteCRM admin call to undefined action


I am trying to update from SuiteCRM 7.1.5 to 7.2.1, but when using the Update Wizard at the Admin dashboard it will not update and display the following error message: Fatal error: Call to undefined function posix_getpwuid() in /home/akkses/public_html/pipeline/modules/UpgradeWizard/systemCheck.php on line 97

I am running SuiteCRM on https.

Please, any advice is welcome on how to solve this issue.


Hi itmonitor,

looks like the server you have there is missing something. have a look at this link might help you solve the issue.



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Further to what Ian has mentioned in some versions of linux this package is called php-process.


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Hi Ian,

many thanks. I try to install php-posix, but it will not install:

root@server [~]# yum install php-posix
Loaded plugins: fastestmirror
Setting up Install Process
Loading mirror speeds from cached hostfile

Do you have any ideas how to solve this?


Jim and Ian, many thanks!

This solved partially the issue. I am able now to advance through almost all the steps (check, upload, etc.) until the last one. When I click Next, it will display the below error message. Please, any help is welcome! :slight_smile:

Warning: include_once(/home/akkses/public_html/pipeline) [function.include-once]: failed to open stream: No such file or directory in /home/akkses/public_html/pipeline/include/SubPanel/SubPanelDefinitions.php on line 502

Warning: include_once() [function.include]: Failed opening '' for inclusion (include_path='/home/akkses/public_html/pipeline:/home/akkses/public_html/pipeline/include/HTMLPurifier/standalone:/home/akkses/public_html/pipeline/include/..:.:/usr/lib/php:/usr/local/lib/php:modules/AOD_Index/Lib') in /home/akkses/public_html/pipeline/include/SubPanel/SubPanelDefinitions.php on line 502

Fatal error: Class name must be a valid object or a string in /home/akkses/public_html/pipeline/include/SubPanel/SubPanelDefinitions.php on line 503