Unable to Connect to CRM

Hi I was wondering if anyone knows how to connect SuiteCRM and the Outlook Plug-in? Everytime I go to setup the setting I get an error saying Unexpected character encountered while passing value: <. Path ", line 0, position 0.

My url is write to the log in page for my site and User Name and Password is correct also.

The solution is going to vary a bit depending on your host, but the problem is that your php.ini, where you already set display_errors=false;, isn’t effecting the service/v4_1/rest.php

I fixed this by making my php.ini recursive which meant adding the following 2 lines to my .htaccess file in my public_html folder:

# Make php.ini recursive
suPHP_ConfigPath /home/username/public_html

Replace /home/username/public_html to the location of your php.ini file.

Two other possible solutions are here: https://suitecrm.com/forum/suitecrm-outlook-plugin/9734-outlook-2rc-will-not-connect-to-suitecrm