I need to turn off LDAP
I tried turning off LDAP Authentication in password management then none of my users could login
As admin I went into user management to try and reset their passwords but that option had disapeered
I then tried to turn LDAP back on and they still couldn’t login !!!
Eventually I restored from backup
How do I turn it off ?
What version is this?
Do you use SuitePImproved theme, or any other add-on touching the login screen?
Do you see any clues in php_errors.log or suitecrm.log?
If I create a new user the reset password button is there - Just not for existing users
Nothing in error logs
I don’t know what to tell you, sorry.
Maybe start by having a look at the LDAP issues that were already fixed in GitHub, but possibly after your version 7.7.8:
Hopefully one of those fixes helps in your case.