Trouble with "Undefined" bug in email module

Hi all,

I’m not sure if this is a double post, but I’m running into the following recurrent error, and I don’t entirely know how to solve it.

When I use an email template, fields from a contact/lead do not copy into it, and instead I get the undefined popup.

I know from searching other posts that this is likely some kind of permissions issue. I’ve run the script to change permissions on my install, to no avail.

My version is 7.9.3, running on AWS via Bitnami.

Any pointers would be greatly appreciated.

Hi victorbroccoli,

The “undefined” value issue is fixed with the PR here. However, this was merely a display problem and shouldn’t affect the email template or other fields from populating. I would also try this PR to see if it resolves your other issue. Let me know how you get on.

1 Like

Works! Thank you!