There was an error processing your request, please try again at a later time

mrprofit · 7 March 2020 22:05

There was an error processing your request, please try again at a later time.
after installing 7.11.12 the home screens have this error

ashish · 8 March 2020 03:10

Hi,
Do you have access to files?
Are you able to make little changes in .php files?

mrprofit · 8 March 2020 15:19

yes, i can make chages

ashish · 9 March 2020 10:18

Open up index.php , put up these 2 lines when acutal code starts

ini_set(‘display_errors’,1);
error_reporting(E_ALL);

now open up config_override.php

at the end , put this line

$sugar_config[‘disableAjaxUI’] =true;

save both files and then refresh page.

mrprofit · 13 March 2020 21:40

The error went away but the home screens are blank.

ashish · 14 March 2020 03:26

Now you can do a quick repair from admin, that may help in investigating and fixing issue.
Do you have access to server logs?

farsight · 14 March 2020 15:59

I am also facing the same problem.

However, in most of the module “Home” page I am getting the below mentioned error

“There was an error processing your request, please try again at a later time.”

mrprofit · 14 March 2020 20:30

Sat Mar 14 20:27:52 2020 [30120][eef414a8-7cae-6bc0-cb3c-58b0751658d2][FATAL] Exception handling in /home/mydomain/public_html/SuiteCRM/include/MVC/Controller/SugarController.php:400

Sat Mar 14 20:27:52 2020 [30120][eef414a8-7cae-6bc0-cb3c-58b0751658d2][FATAL] Exception in Controller: Failed to parse Host URL ‘http://’

Sat Mar 14 20:27:52 2020 [30120][eef414a8-7cae-6bc0-cb3c-58b0751658d2][FATAL] backtrace:

#0 /home/mydomain/public_html/SuiteCRM/lib/Search/ElasticSearch/ElasticSearchClientBuilder.php(177): SuiteCRM\Search\ElasticSearch\ElasticSearchClientBuilder::sanitizeHost(Array)

#1 /home/mydomain/public_html/SuiteCRM/lib/Search/ElasticSearch/ElasticSearchClientBuilder.php(63): SuiteCRM\Search\ElasticSearch\ElasticSearchClientBuilder::loadFromSugarConfig()

#2 /home/mydomain/public_html/SuiteCRM/lib/Search/ElasticSearch/ElasticSearchIndexer.php(87): SuiteCRM\Search\ElasticSearch\ElasticSearchClientBuilder::getClient()

#3 /home/mydomain/public_html/SuiteCRM/lib/Search/ElasticSearch/ElasticSearchIndexer.php(583): SuiteCRM\Search\ElasticSearch\ElasticSearchIndexer->__construct()

#4 /home/mydomain/public_html/SuiteCRM/modules/Administration/repairDatabase.php(179): SuiteCRM\Search\ElasticSearch\ElasticSearchIndexer::repairElasticsearchIndex()

#5 /home/mydomain/public_html/SuiteCRM/modules/Administration/QuickRepairAndRebuild.php(142): include_once(’/home/stopdeliv…’)

#6 /home/mydomain/public_html/SuiteCRM/modules/Administration/QuickRepairAndRebuild.php(124): RepairAndClear->repairDatabase()

#7 /home/mydomain/public_html/SuiteCRM/modules/Administration/views/view.repair.php(55): RepairAndClear->repairAndClearAll(Array, Array, false, true)

#8 /home/mydomain/public_html/SuiteCRM/include/MVC/View/SugarView.php(226): ViewRepair->display()

#9 /home/mydomain/public_html/SuiteCRM/include/MVC/Controller/SugarController.php(435): SugarView->process()

#10 /home/mydomain/public_html/SuiteCRM/include/MVC/Controller/SugarController.php(375): SugarController->processView()

#11 /home/mydomain/public_html/SuiteCRM/include/MVC/SugarApplication.php(113): SugarController->execute()

#12 /home/mydomain/public_html/SuiteCRM/index.php(53): SugarApplication->execute()

#13 {main}

pgr · 14 March 2020 22:48

Double-check in your config.php

host_name
site_url

mrprofit · 15 March 2020 15:54

everything looks fine in the config.php

pgr · 15 March 2020 17:44

What about the Elastic search settings? Is the URL correctly configured there?

pgr · 16 March 2020 19:06

Please see this reply

chart41 · 15 July 2020 07:36

It helped for me. Thanks

some intro of my issue:

"Just installed SuiteCRM-7.11.15 with own language (no any updates) and start trying to set up notifications of task’s changes. In some moment I got this pop up screen in tasks page (for administrator user only):
There was an error processing your request, please try again at a later time.
If this error persists, please have your administrator disable Ajax for this module"

Now it’s seems fine. Thanks!

chart41 · 17 July 2020 05:49

it’s become bad again. =(
Now I got “bad gateway” message on tasks page til i remove this changes. And then i got first issue again.

my index.php:

ini_set(‘display_errors’,1);
error_reporting(E_ALL);


if (!defined('sugarEntry')) {
    define('sugarEntry', true);
}

include 'include/MVC/preDispatch.php';
$startTime = microtime(true);
require_once 'include/entryPoint.php';
ob_start();
require_once 'include/MVC/SugarApplication.php';
$app = new SugarApplication();
$app->startSession();
$app->execute();

config_override.php:

$sugar_config['disable_persistent_connections'] = false;
$sugar_config['default_export_charset'] = 'UTF-8';
$sugar_config['default_language'] = 'ru_ru';
$sugar_config['email_allow_send_as_user'] = true;
$sugar_config['email_xss'] = 'YToxMzp7czo2OiJhcHBsZXQiO3M6NjoiYXBwbGV0IjtzOjQ6I$
$sugar_config['default_date_format'] = 'd.m.Y';
$sugar_config['passwordsetting']['SystemGeneratedPasswordON'] = '0';
$sugar_config['passwordsetting']['forgotpasswordON'] = '1';
$sugar_config['passwordsetting']['oneupper'] = '0';
$sugar_config['passwordsetting']['onelower'] = '0';
$sugar_config['passwordsetting']['onenumber'] = '0';
$sugar_config['passwordsetting']['onespecial'] = '0';
$sugar_config['passwordsetting']['minpwdlength'] = '';
$sugar_config['passwordsetting']['systexpirationtime'] = '30';
$sugar_config['SAML_loginurl'] = '';
$sugar_config['SAML_logouturl'] = '';
$sugar_config['SAML_X509Cert'] = '';
$sugar_config['authenticationClass'] = '';
$sugar_config['admin_export_only'] = true;
$sugar_config['default_module_favicon'] = false;
$sugar_config['dashlet_auto_refresh_min'] = '30';
$sugar_config['stack_trace_errors'] = false;
$sugar_config['securitysuite_inbound_email'] = true;
$sugar_config['addAjaxBannedModules'][0] = 'SecurityGroups';
$sugar_config['disableAjaxUI'] = true;