The files or directories listed below are not writeable or are missing and cannot be created. Depending on your Operating System, correcting this may require you to change permissions on the files or parent directory (chmod 755), or to right click on the

📦 Install & Upgrade Help
1

Hi guys!

I am installing suitecrm 7.13.4 on my ubantu 20.14(php7.4), I got errors as below:

FireShot Capture 118 - SuiteCRM Setup Wizard_ Welcome to the SuiteCRM 7.13.4 Setup Wizard, L_ - xuzhousoft.com
FireShot Capture 118 - SuiteCRM Setup Wizard_ Welcome to the SuiteCRM 7.13.4 Setup Wizard, L_ - xuzhousoft.com1440×994 52.4 KB

I tried Change Permissions with chmod and Create Missing Directories but the errors remained.
How to resolve it?

2

Hello George,

if you’re trying now on Ubuntu, why not go with Suite 8?

Anyway, check and follow the installation docs:

That should work:

  cd /var/www/html/SuiteCRM
  sudo chown -R www-data:www-data .
  sudo chmod -R 755 .
  sudo chmod -R 775 cache custom modules themes data upload
  sudo chmod 775 config_override.php 2>/dev/null

(And you don’t have to create the folders manually, just make sure, the CRM / webserver user is allowed to create the files).

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