The connection was reset

📦 Install & Upgrade Help
1

I am installing new suitecrm 7.9.2, while installing getting this error “The connection was reset” on this page SuiteCRM/install.php. This comes afer when i am selecting sql server database type.

2

Check your php.ini to increase max_execution_time and perhaps also memory_limit.

3

Increased max_execution_time from 30 to 300 and memory_limit from 128 to 256. Error remains Same.

Please find attached screenshot. This is coming after selection of sql server option on installation page…

Thanks

4

What do you have in your install.log? And in the web server log (php_errors.log or errors.log)?

What is this, Windows? Which PHP version? Which web server?

5

PHP Version 5.4.16, CentOS Linux 7 (Core),

httpd error_log showing below warning notices:

[Tue Jul 18 15:26:35.626586 2017] [:error] [pid 11715] [client 192.168.41.166:54994] PHP Notice: Undefined variable: type in /var/www/html/SuiteCRM/install/installConfig.php on line 241, referer: http://192.168.38.176/SuiteCRM/install.php
[Tue Jul 18 15:26:40.184221 2017] [:error] [pid 11715] [client 192.168.41.166:54994] PHP Notice: Undefined index: smtp_tab_other in /var/www/html/SuiteCRM/install.php on line 57, referer: http://192.168.38.176/SuiteCRM/install.php
[Tue Jul 18 15:26:40.184279 2017] [:error] [pid 11715] [client 192.168.41.166:54994] PHP Warning: array_merge(): Argument #2 is not an array in /var/www/html/SuiteCRM/install.php on line 57, referer: http://192.168.38.176/SuiteCRM/install.php
[Tue Jul 18 15:26:40.187570 2017] [:error] [pid 11715] [client 192.168.41.166:54994] PHP Warning: array_map(): Argument #2 should be an array in /var/www/html/SuiteCRM/include/utils.php on line 2260, referer: http://192.168.38.176/SuiteCRM/install.php
[Tue Jul 18 15:26:40.187628 2017] [:error] [pid 11715] [client 192.168.41.166:54994] PHP Warning: Invalid argument supplied for foreach() in /var/www/html/SuiteCRM/include/utils.php on line 2265, referer: http://192.168.38.176/SuiteCRM/install.php
[Tue Jul 18 15:26:40.580656 2017] [:error] [pid 11719] [client 192.168.41.166:54995] PHP Notice: Undefined index: smtp_tab_other in /var/www/html/SuiteCRM/install.php on line 57, referer: http://192.168.38.176/SuiteCRM/install.php
[Tue Jul 18 15:26:40.580722 2017] [:error] [pid 11719] [client 192.168.41.166:54995] PHP Warning: array_merge(): Argument #2 is not an array in /var/www/html/SuiteCRM/install.php on line 57, referer: http://192.168.38.176/SuiteCRM/install.php
[Tue Jul 18 15:26:40.585716 2017] [:error] [pid 11719] [client 192.168.41.166:54995] PHP Warning: array_map(): Argument #2 should be an array in /var/www/html/SuiteCRM/include/utils.php on line 2260, referer: http://192.168.38.176/SuiteCRM/install.php
[Tue Jul 18 15:26:40.585769 2017] [:error] [pid 11719] [client 192.168.41.166:54995] PHP Warning: Invalid argument supplied for foreach() in /var/www/html/SuiteCRM/include/utils.php on line 2265, referer: http://192.168.38.176/SuiteCRM/install.php

6

The minimum PHP version for current versions of SuiteCRM is 5.5…

https://suitecrm.com/wiki/index.php/Compatibility_Matrix

Anyway I advise you upgrade your PHP to 7.0 or greater, it’s much faster, much safer, and works well with SuiteCRM.

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