Text template Opt-Out

MarcoSalmi · 10 February 2025 15:07

Good morning,
I would like to customize the text of the email that is sent when a contact clicks on the Opt-Out function. Where can I customize this text?

rsp · 10 February 2025 15:16

Maybe these:

github.com

salesagility/SuiteCRM-Core/blob/9df984eccd7c0beebcd089a3c16b469fd089cf88/public/legacy/modules/Campaigns/RemoveMe.php#L74


      
          
          $keys=log_campaign_activity($_REQUEST['identifier'], 'removed');
          global $current_language;
          $mod_strings = return_module_language($current_language, 'Campaigns');
          
          
          if (!empty($keys) && $keys['target_type'] == 'Users') {
              //Users cannot opt out of receiving emails, print out warning message.
              echo $mod_strings['LBL_USERS_CANNOT_OPTOUT'];
          } elseif (!empty($keys) && isset($keys['campaign_id']) && !empty($keys['campaign_id'])) {
              //we need to unsubscribe the user from this particular campaign
              $beantype = $beanList[$keys['target_type']];
              require_once($beanFiles[$beantype]);
              $focus = new $beantype();
              $focus->retrieve($keys['target_id']);
              unsubscribe($keys['campaign_id'], $focus);
          } elseif (!empty($keys)) {
              $id = $keys['target_id'];
              $module = trim($keys['target_type']);
              $class = $beanList[$module];
              require_once($beanFiles[$class]);

github.com

salesagility/SuiteCRM-Core/blob/9df984eccd7c0beebcd089a3c16b469fd089cf88/public/legacy/include/Imap/ImapHandler.php#L855


      
              $this->logReturn(__FUNCTION__, $ret);
          
              return $ret;
          }
          
          /**
           *
           * @param string $mailbox
           * @return bool Returns TRUE on success or FALSE on failure.
           */
          public function unsubscribe($mailbox)
          {
              $this->logCall(__FUNCTION__, func_get_args());
              $ret = imap_unsubscribe($this->getStream(), $mailbox);
              if (!$ret) {
                  $this->log('IMAP unsubscribe error');
              }
              $this->logReturn(__FUNCTION__, $ret);
          
              return $ret;
          }

MarcoSalmi · 11 February 2025 09:46

Is there a way to create a custom Opt-Out message without modifying PHP code?

pgr · 11 February 2025 10:51

I don’t think there is, but please copy-paste here the exact text of the messages you need to change, and I can point you to where they are in the code, and I might be able to suggest simple ways to customize them, such as just editing text.

mistrydan · 12 February 2025 19:59

Hey MarcoSalmi,
You can change the text through the system language files.
Look for the files in the /custom/Extension/application/Ext/Language folder.
Create or edit a file for your language (for example, en_us.lang.php).
This way, the changes will be saved when the system is updated.