I have tried to install suitecrm8 within the bitnami-lampstack-8.1.2-0-linux-debian-10-x86_64-nami.ova virtual machine, under Oracle Virtual box, but I it is impossible.
After unzipping the suitcrm8 file and make other changes regarding file access permission I get to a point that when I use the virtual machine ip address in the browser (https//192.168.0.120) instead of getting the suitecrm installation page I get a 403 Error “Forbidden You don’t have permission to access this resource.” page.
I tried opening an “hello world” php file in the same directory and no problem.
Adding the suitecrm public folder I get a blank page.
I asked to the bitnami experts and after a couple of tries/configuration check it seems that there is some missing extension in Apache/PHP that is making the app to fail. That’ s why I am now asking here.
Does anybody tried installating suitcrm8 within bitnami VM?
@mariofucile I encountered the same “Forbidden…” problem so you are not alone. I am attempting to install SuiteCRM-8.0.3.zip on FreeBSD v13 with PHP 8.0.15, Apache 2.4.52 and MariaDb 10.5.13, and using the recommended vhost definition in the installation instructions.
Since our hosting systems are different, I created a new topic with my own hosting information.
Yes, execute them from within the root of your SuiteCRM directory. Note you may require root privileges or use sudo with all commands (e.g. “$ sudo find…”).
Also note you must replace “www-data” in the commands with the user and user group the apache web server is running as (“user:group”). You can use “ps faux | grep httpd” to see the user httpd is running as, and then use appropriate commands to find the user group. Likely the group name is the same as the user name, but I am not familar with Bitnami and it was not clear from a quick browse of Bitnami LAMP documentation just now. E.g. Understand the default Apache configuration
P.S. Fwiw, I successfully installed the latest SuiteCRM v7 release without issue. I suspect there is some subtle changes in how v8 is served that is tripping us up.
At first I tried the “ps …” command" and if I do not get wrong the user and group are the same → daemon
I tried the above commands (in the above ones a “” is missing at the end) replacing “www-data” with daemon. I did it in the /opt/bitnami/myapp/suitecrm directory using in some case the sudo option. No errors.
Now using the address https//192.168.0.120 or https//192.168.0.120/suitecrm/public or https//192.168.0.120/suitecrm/public/index.php I get always the “403” Forbidden error. Before these commands I got the blank page.
From the below screenshot can you confirm I used the right user:group (daemon:daemon)?
It seems right, you can confirm the group for user daemon by:
$ groups daemon
The “Forbidden” error trying to access https://192.168.0.120 could mean Apache does not have read permission to the default index.html file (i.e. “Hello, World!”). but it might also mean Apache is not permitted to serve the index.html file according to the configuration of httpd.conf (or other included configuration file).
Did you create a vhost as described in the SuiteCRM V8 installation instructions, or modify httpd.conf in anyway?
Examine the Apache error log file for more information. On my server the error log file is /var/log/httpd-error.log, but on your server the path and possibly name also will be different.
First access https://192.168.0.120 for what should be the default “Hello, World!” page, then examine the error log file to see what error prevented the page from rendering. E.g. “$ tail /var/log/httpd-error.log” (using the correct path and name for your server).
thanks for your informations.
From bitnami docs (Debug Apache errors) I found out that the Apache error log file is located at /opt/bitnami/apache2/logs/error_log .
So I tried to access the suitecrm folder with the following address: https//192.168.0.120/suitecrm/
I got the forbidden error.
I looked into the error_log file and at the end found the following error:
[Wed Mar 02 18:57:47.967915 2022] [core:crit] [pid 993:tid 139795875456768] (13)Permission denied: [client 192.168.0.8:32980] AH00529: /opt/bitnami/myapp/suitecrm/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that ‘/opt/bitnami/myapp/suitecrm/’ is executable
I checked and found out the “suitecrm” directory with permissions 644, so changed to 755.
Then I checked .htaccess file permission, found 644, so no change.
I restarted apache.
Tried the same address (https//192.168.0.120/suitecrm/), same result “Forbidden”.
Hi @mariofucile, I regret I am not familiar enough with Bitnami stack and configuration to guide you further. However it might be helpful to get the basic “Hello, World!” default Apache page working first, which should be a simpler problem to solve. Once you have the default page working, then move on to SuiteCRM.
SuiteCRM is so much straight-forward to install in plain Ubuntu than it is on Bitnami… I don’t know of any valid reason to go with Bitnami in the case of SuiteCRM (although I respect Bitnami and appreciate their work and their competence).
And more so when you’re looking to upgrade the stack somewhere in the future.
Thanks for your reply with instructions included and sorry for my delay.
I just figured out to install Ubuntu Server 18.04 in Oracle VM (I got error with 20.04, do not know why), checked options LAMP plus Minimal during the installation process. At the end added some missing component present in your 2nd install line. At the end found out php version is 7.2
SuiteCRM v. 8.x minimum php version is 7.3…any suggestion for a quick and secure php upgrade?
