SuiteCRM Scheduler Page Blank

SuiteCRM Forum - English Language Installation & Upgrade Help
1

Hi,

I’ve upgraded my version from 7.3 to 7.6.2. I have this problem: when I open the scheduler page, returns a blank page. This is the error log:

[23-May-2016 18:14:24] PHP Fatal error: Cannot redeclare pollMonitoredInboxesAOP() (previously declared in /media/storage/varwww/suitecrm/modules/Schedulers/_AddJobsHere.php:535) in /media/storage/varwww/suitecrm/custom/modules/Schedulers/Ext/ScheduledTasks/scheduledtasks.ext.php on line 161
[23-May-2016 18:15:06] PHP Fatal error: Cannot redeclare pollMonitoredInboxesAOP() (previously declared in /media/storage/varwww/suitecrm/modules/Schedulers/_AddJobsHere.php:535) in /media/storage/varwww/suitecrm/custom/modules/Schedulers/Ext/ScheduledTasks/scheduledtasks.ext.php on line 161
[23-May-2016 18:15:11] PHP Fatal error: Cannot redeclare pollMonitoredInboxesAOP() (previously declared in /media/storage/varwww/testsuitecrm/modules/Schedulers/_AddJobsHere.php:535) in /media/storage/varwww/testsuitecrm/custom/modules/Schedulers/Ext/ScheduledTasks/scheduledtasks.ext.php on line 161
[23-May-2016 18:15:25] PHP Fatal error: Cannot redeclare pollMonitoredInboxesAOP() (previously declared in /media/storage/varwww/suitecrm/modules/Schedulers/_AddJobsHere.php:535) in /media/storage/varwww/suitecrm/custom/modules/Schedulers/Ext/ScheduledTasks/scheduledtasks.ext.php on line 161
[23-May-2016 18:16:11] PHP Fatal error: Cannot redeclare pollMonitoredInboxesAOP() (previously declared in /media/storage/varwww/suitecrm/modules/Schedulers/_AddJobsHere.php:535) in /media/storage/varwww/suitecrm/custom/modules/Schedulers/Ext/ScheduledTasks/scheduledtasks.ext.php on line 161

2

Hi,
There is a big changement in 7.4. All custom modules have moved to core.

What you need, is remove in : custom/modules/ … some files because theses files are moved to /modules/ (without custom)
Make a repair/rebuild after.

3

Hi Thanks so much for your answer.

Can you explain me what do you exactly mean when you said “remove in : custom/modules/ … some files” ? Can you tell me which file I have to remove?

Thanks
Erica

4

Hi, can you explain better which files I have to move? I’m very sad about uograde!

5

Hi,
Upgrade to the latest (for this moment it’s 7.6.3).
Then open two “explorer/finder windows”, one in custom/ folder and other in modules/ folder
Then look then look in custom folder, if the same file exist in modules folder, the delete i (or rename it for security)

In the sample log above, /media/storage/varwww/suitecrm/custom/modules/Schedulers/Ext/ScheduledTasks/scheduledtasks.ext.php this file must be delete but i think you must remove it too in custom/module/Sheduler… or in custom/Ext/ …
As your error say, you have 2 time same file, 1 in /modules et another somewhere in /custom/

Another way, you make a new fresh install for testing… then you look in custom folder witch file/directory exist.
Your production instance must have same custom/ folder if you don’t have make change or customisation.

6

I’m having the same issue. Seems to be with any version. blank scheduler page