We are looking to replace salesforce, ConstantContact and kayako support system with SuiteCRM on demand as a paid service. Before committing myself, I would like to understand :
is the basic functionality comparable to these 3 products - not looking for anything fancy, just basic sales, marketing & support (ticket logging, resolution etc.)
is there a limit on the data storage or number of records I can store - with the other products I got hit with astronomical additional charges once we went over 20,000 customer/contact records
What I can’t figure out is what 10GB of storage space equates to in terms of records - we have about 30,000 contact records (name, address, email, phone etc.).
Our volumes of support tickets is pretty low and we would not bring much historical data.