'SuiteCRM is not installed' in working SuiteCRM installation

chris001 · 29 April 2024 15:37

From looking at the application code, that error comes when your config.php file is missing, it maybe got damaged when your server experienced that power outage. Check that.

If its missing, can you restore that one file from a backup? It’s unique to your installation.

github.com

salesagility/SuiteCRM/blob/873557561b8fbed15d586a0d9217037a0b96820c/include/entryPoint.php#L57


      
          set_include_path(
              __DIR__.'/..'.PATH_SEPARATOR.
              get_include_path()
          );
          
          if (!defined('PHP_VERSION_ID')) {
              $version_array = explode('.', phpversion());
              define('PHP_VERSION_ID', ($version_array[0] * 10000 + $version_array[1] * 100 + $version_array[2]));
          }
          
          if (empty($GLOBALS['installing']) && !file_exists('config.php')) {
              header('Location: install.php');
              throw new Exception('SuiteCRM is not installed. Entry point needs an installed SuiteCRM, please install first.');
          }
          
          $BASE_DIR = realpath(dirname(__DIR__));
          $autoloader = $BASE_DIR.'/vendor/autoload.php';
          if (file_exists($autoloader)) {
              require_once $autoloader;
          } else {
              die('Composer autoloader not found. please run "composer install"');