I installed SuiteCRM in my LAMP server, under HTTPS, using the Softaculous installer. I did not change the login data on install, so user and password are the standard created by Softaculous. I can access the login page at mywebsite/crminstall. I then type the user and password, but it will not login but after processing the information during a few seconds, it will return to the login page. I read in another thread that this could be an issue with cookies in the browser. I cleaned the cookies, stored passwords, etc in the browser and for the sake of doing it right, cleaned the browser with CCleaner. However, I continue unable to login as administrator in SuiteCRM.
I checked the SuiteCRM mysql database and there it is the userid, registered in it. I go back to the SuiteCRM login page, click the link to reset the password. I type the userid, type the administrator email I used to install SuiteCRM and click to reset password. Nothing happens, and I do not receive any email to reset the password.
Please, any advice and ideas to solve this issue are welcome.
‘site_url’ was installed automatically as https in config.php.
‘host_name’ was installed automatically as ‘server.xxxxx.yyy’ in config.php. Should I add https in front of the host name, like ‘https://server.xxxxxx.yyy’?
I have some intermittent problems after moving a pre-existing site from http to https, script and search failures causes the site crash. I’m seeing quite a few php fast_cgi errors, particularly related to guzzlehttp.
I had already changed ‘site_url’ to get correct URL writes, but I left ‘host_name’ as is without the https prefix.
So I wonder if changing ‘host_name’ had any impact on your problems?
Never use that stupid installer. These installations are not safe for production.
I think even they write that in their disclaimer that it is not safe for that purpose.
You should use the recommended method instead:
When you have used Softaculous then you must really go through the installation to harden it to make sure you will not run into issues later.