Good morning,
We are wanting to integrate our Asterisk phone system with our SuiteCRM. Ideally we want features such as
Call logging
Call routing
Call notification
I can see there are a few connectors available and i was wondering if anyone had any suggestions or experiences they could share, good or bad
Thanks
Phil
Dial out shoudl be fairly easy. Dial in and notifications etc will not really be working with the current UI framework. You can add a listener in the frame but as you nevigate the whole page reloads and thus the context is lost.
We just did an integration with our own system (starface - asterisk based) for all the processes but leverage our angular UI to do so. For the dial out you want to use the call manager api.