SuiteCRM 8.8.0 - Pre Install System Checks - Curl issues

📦 Install & Upgrade Help
1

Hello, I hope everyone is well.
I am not sure why, but I keep getting errors after a fresh install of Ubuntu and nginx with php8.3. The webserver works and displays both index.php and index.html.

However, after unzip of SuiteCRM 8.8.0 into /www/html/suitecrm, and setting the public root /www/html/suitecrm/public and running the install.php, I get the following errors on the pre install check;

Curl Request on Main Page:

  • The SuiteCRM Title cannot be found. This is not a valid SuiteCRM Page.
  • The url used for the call was: https://crm.website.co.uk/
  • The result of the call was:
  • <head> </head> <body> <p>This is html</p> </body>

< Close Description

Warning

Curl Request on Api:

  • The result of the curl call to the graphql page was empty.
  • The url used for the call was: https://crm.website.co.uk/api/graphql
  • The result of the call was:
  • <html> <head><title>404 Not Found</title></head> <body> <center><h1>404 Not Found</h1></center> <hr><center>nginx/1.26.3</center> </body> </html>

What could be wrong?
All assistance is much appreciated.

2
  • Make sure you have correct file permissions
  • Make sure you have installed all required PHP packages for PHP8.3
  • Make sure your Ubuntu is running PHP8.3
3

Thank you for the support rsp.
Yes, the server is running php v8.3-fpm and with all the PHP packages listed on the SuiteCRM manual.

I also rechecked and ran the permissions command for both files and directories.
Please see if I missed anything

[PHP Modules]
bcmath
bz2
calendar
Core
ctype
curl
date
dom
exif
FFI
fileinfo
filter
ftp
gd
gettext
gmp
hash
iconv
igbinary
imagick
imap
intl
json
ldap
libxml
mbstring
mcrypt
mysqli
mysqlnd
openssl
pcntl
pcre
PDO
pdo_mysql
pdo_pgsql
pdo_sqlite
pgsql
Phar
posix
random
readline
redis
Reflection
session
shmop
SimpleXML
soap
sockets
sodium
SPL
sqlite3
standard
sysvmsg
sysvsem
sysvshm
tokenizer
xdebug
xml
xmlreader
xmlrpc
xmlwriter
xsl
Zend OPcache
zip
zlib

[Zend Modules]
Xdebug
Zend OPcache

4

Clear your browser cache and now try again to run the install page.

5

Thank you for the reply.

Still no cigar I am afraid. tried everything but still the same message

6

Restart your web server and PHP services.