Suitecrm 8.1.2 error 500 Internal Server Error erro

SuiteCRM Forum - Spanish Language
1

Hola, logre instalar suitecrm 8.1.2 en un hosting con:

  • php 7.4.29
  • MySQL 5.7.38

Al ingresar al dashboard me sale el siguiente error:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@crm.dominio.com to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

Alguien ha solucionado este error?

error-suitecrm1
error-suitecrm11143Ă—408 79 KB

2

An internal error “may be” related to php error. Double check the php_error log and let us know what is inside its.

3

Tengo en php.ini:
php.ini-crm

Errors de CPanel:

[Wed Jun 08 13:33:42.113970 2022] [core:alert] [pid 31221] [client xxx.xxx.162.30:11592] /home/site/crm.domain.com/public/legacy/.htaccess: RewriteBase: argument is not a valid URL, referer: https://crm.domain.com/public/

En prod.deprecations.log :

[2022-06-08 19:24:19] php.INFO: User Deprecated: Since symfony/framework-bundle 5.1: Using type “Symfony\Component\Routing\RouteCollectionBuilder” for argument 1 of method “App\Kernel:configureRoutes()” is deprecated, use “Symfony\Component\Routing\Loader\Configurator\RoutingConfigurator” instead. {“exception”:"[object] (ErrorException(code: 0): User Deprecated: Since symfony/framework-bundle 5.1: Using type “Symfony\Component\Routing\RouteCollectionBuilder” for argument 1 of method “App\Kernel:configureRoutes()” is deprecated, use “Symfony\Component\Routing\Loader\Configurator\RoutingConfigurator” instead. at /home/radiolo1/crm.omniscan.med.ec/vendor/symfony/framework-bundle/Kernel/MicroKernelTrait.php:188)"} []
[2022-06-08 19:24:19] php.INFO: User Deprecated: Since symfony/routing 5.1: The “Symfony\Component\Routing\RouteCollectionBuilder” class is deprecated, use “Symfony\Component\Routing\Loader\Configurator\RoutingConfigurator” instead. {“exception”:"[object] (ErrorException(code: 0): User Deprecated: Since symfony/routing 5.1: The “Symfony\Component\Routing\RouteCollectionBuilder” class is deprecated, use “Symfony\Component\Routing\Loader\Configurator\RoutingConfigurator” instead. at /home/radiolo1/crm.omniscan.med.ec/vendor/symfony/routing/RouteCollectionBuilder.php:19)"} []

Tambien he probado subiendo valores en php.ini y sigue el mismo error:
max_input_time = 500
max_input_vars = 20000
memory_limit = 512M

Alguna sugerencia u opciones para cambiar?

4

No sé si el problema es con el .htaccess .

Ve a Admin->Repair y busca la opciĂłn de reparar .htaccess.

Si no funciona trata de renombrar el archivo .htaccess temporalmente y trata de usar el sistema.

Por favor nos dejas saber cuál fue el resultado.

6

Gracias ya lo solucione:

En el htaccess cambien:
RewriteBase crm.dominio .com/publiclegacy/

por:
RewriteBase /

1 Like
7

Hola @crivadron , estoy tratando de instalar uno nuevo y tengo el mismo problema.

Usé php7.4 y la base de requisitos previos en la matriz de compatibilidad.

¿Qué archivo .htaccess debo cambiar, está dentro de la carpeta heredada?

acabo de usar el traductor de google