Hi guys,
I recently downloaded the latest copy of SuiteCRM, and have been attempting to install it on my CentOS 7 machine. I fulfill all the prerequisites as prescribed by the install wizard.
However, I cannot seem to get the installation to work. After proceeding through the wizard, it would seem that none of the suitecrm tables are created in the database, even though the database itself is created by the installer. When attempting to go to the main SuiteCRM page, I simply get a blank page, assumable because the database is not correctly created.
I am attempting to create the database with the root user, so I do not see how SQL permissions could be an issue.
My install log says this:
2017-01-11 04:49:02…installerHook: Could not find custom/install/install_hooks.php
2017-01-11 04:49:06…Begin System Check Process *************
2017-01-11 04:49:06…XML Parsing Support Found
2017-01-11 04:49:06…MBString Support Found
2017-01-11 04:49:06…ZIP Support Found
2017-01-11 04:49:06…/custom directory and subdirectory check passed
2017-01-11 04:49:06…cache directory and subdirectory check passed
2017-01-11 04:49:06…/module directory and subdirectory check passed
2017-01-11 04:49:06…/upload directory check passed
2017-01-11 04:49:06…/zip check passed
2017-01-11 04:49:06…PCRE version check passed
2017-01-11 04:49:06…installerHook: Could not find custom/install/install_hooks.php
2017-01-11 04:49:06…php.ini location found. /etc/php.ini
2017-01-11 04:49:06…Outputting HTML for System check
2017-01-11 04:49:06…No Errors were found *************
2017-01-11 04:49:06…installerHook: Could not find custom/install/install_hooks.php
2017-01-11 04:49:12…installerHook: Could not find custom/install/install_hooks.php
2017-01-11 04:49:33…Begin DB Check Process *************
2017-01-11 04:49:33…testing with mysql:mysqli
2017-01-11 04:49:33…Basic form info is valid, continuing Process.
2017-01-11 04:49:33…Testing user account…
2017-01-11 04:49:33…Connection made using host: localhost, usr: root
2017-01-11 04:49:33…SUCCESS:: no errors detected!
2017-01-11 04:49:33…End DB Check Process *************
2017-01-11 04:49:34…installerHook: Could not find custom/install/install_hooks.php
2017-01-11 04:49:34…calling handleSugarConfig()
2017-01-11 04:49:34…calling handleHtaccess()
2017-01-11 04:49:34…calling handleDbCreateDatabase()
2017-01-11 04:49:34…looping through all the Beans and create their tables
2017-01-11 04:49:34…processing table acl_actions
2017-01-11 04:49:34…creating table acl_actions
2017-01-11 04:49:34…creating Relationship Meta for ACLAction
2017-01-11 04:49:34…processing table acl_roles
2017-01-11 04:49:34…creating table acl_roles
2017-01-11 04:49:34…creating Relationship Meta for ACLRole
2017-01-11 04:49:34…processing table relationships
2017-01-11 04:49:34…creating table relationships
2017-01-11 04:49:34…creating Relationship Meta for Relationship
2017-01-11 04:49:34…processing table leads
2017-01-11 04:49:35…creating table leads
2017-01-11 04:49:35…creating Relationship Meta for Lead
2017-01-11 04:49:35…processing table cases
2017-01-11 04:49:35…creating table cases
2017-01-11 04:49:35…creating Relationship Meta for Case
My sugarcrm log says this:
Wed Jan 11 04:49:34 2017 [3337][-none-][FATAL] Query Failed: SELECT id FROM aow_workflow WHERE aow_workflow.flow_module = ‘ACLActions’ AND aow_workflow.status = ‘Active’ AND (aow_workflow.run_when = ‘Always’ OR aow_workflow.run_when = ‘On_Save’ OR aow_workflow.run_when = ‘Create’) AND aow_workflow.deleted = 0 : MySQL error 1146: Table ‘suitecrmdata.aow_workflow’ doesn’t exist
Wed Jan 11 04:49:34 2017 [3337][-none-][FATAL] Query Failed: SELECT id FROM aow_workflow WHERE aow_workflow.flow_module = ‘ACLActions’ AND aow_workflow.status = ‘Active’ AND (aow_workflow.run_when = ‘Always’ OR aow_workflow.run_when = ‘On_Save’ OR aow_workflow.run_when = ‘Create’) AND aow_workflow.deleted = 0 : MySQL error 1146: Table ‘suitecrmdata.aow_workflow’ doesn’t exist
Wed Jan 11 04:49:34 2017 [3337][-none-][FATAL] Query Failed: SELECT id FROM aow_workflow WHERE aow_workflow.flow_module = ‘ACLActions’ AND aow_workflow.status = ‘Active’ AND (aow_workflow.run_when = ‘Always’ OR aow_workflow.run_when = ‘On_Save’ OR aow_workflow.run_when = ‘Create’) AND aow_workflow.deleted = 0 : MySQL error 1146: Table ‘suitecrmdata.aow_workflow’ doesn’t exist
Wed Jan 11 04:49:34 2017 [3337][-none-][FATAL] Query Failed: SELECT id FROM aow_workflow WHERE aow_workflow.flow_module = ‘ACLActions’ AND aow_workflow.status = ‘Active’ AND (aow_workflow.run_when = ‘Always’ OR aow_workflow.run_when = ‘On_Save’ OR aow_workflow.run_when = ‘Create’) AND aow_workflow.deleted = 0 : MySQL error 1146: Table ‘suitecrmdata.aow_workflow’ doesn’t exist
Wed Jan 11 04:49:34 2017 [3337][-none-][FATAL] Query Failed: SELECT id FROM aow_workflow WHERE aow_workflow.flow_module = ‘ACLActions’ AND aow_workflow.status = ‘Active’ AND (aow_workflow.run_when = ‘Always’ OR aow_workflow.run_when = ‘On_Save’ OR aow_workflow.run_when = ‘Create’) AND aow_workflow.deleted = 0 : MySQL error 1146: Table ‘suitecrmdata.aow_workflow’ doesn’t exist
Wed Jan 11 04:49:34 2017 [3337][-none-][FATAL] Query Failed: SELECT id FROM aow_workflow WHERE aow_workflow.flow_module = ‘ACLActions’ AND aow_workflow.status = ‘Active’ AND (aow_workflow.run_when = ‘Always’ OR aow_workflow.run_when = ‘On_Save’ OR aow_workflow.run_when = ‘Create’) AND aow_workflow.deleted = 0 : MySQL error 1146: Table ‘suitecrmdata.aow_workflow’ doesn’t exist
Wed Jan 11 04:49:35 2017 [3337][-none-][FATAL] Query Failed: SELECT id FROM aow_workflow WHERE aow_workflow.flow_module = ‘ACLActions’ AND aow_workflow.status = ‘Active’ AND (aow_workflow.run_when = ‘Always’ OR aow_workflow.run_when = ‘On_Save’ OR aow_workflow.run_when = ‘Create’) AND aow_workflow.deleted = 0 : MySQL error 1146: Table ‘suitecrmdata.aow_workflow’ doesn’t exist
Wed Jan 11 04:49:35 2017 [3337][-none-][FATAL] Query Failed: SELECT id FROM aow_workflow WHERE aow_workflow.flow_module = ‘ACLActions’ AND aow_workflow.status = ‘Active’ AND (aow_workflow.run_when = ‘Always’ OR aow_workflow.run_when = ‘On_Save’ OR aow_workflow.run_when = ‘Create’) AND aow_workflow.deleted = 0 : MySQL error 1146: Table ‘suitecrmdata.aow_workflow’ doesn’t exist
Wed Jan 11 04:49:35 2017 [3337][-none-][FATAL] Query Failed: SELECT id FROM aow_workflow WHERE aow_workflow.flow_module = ‘ACLActions’ AND aow_workflow.status = ‘Active’ AND (aow_workflow.run_when = ‘Always’ OR aow_workflow.run_when = ‘On_Save’ OR aow_workflow.run_when = ‘Create’) AND aow_workflow.deleted = 0 : MySQL error 1146: Table ‘suitecrmdata.aow_workflow’ doesn’t exist
Wed Jan 11 04:49:35 2017 [3337][-none-][FATAL] Query Failed: SELECT id FROM aow_workflow WHERE aow_workflow.flow_module = ‘ACLActions’ AND aow_workflow.status = ‘Active’ AND (aow_workflow.run_when = ‘Always’ OR aow_workflow.run_when = ‘On_Save’ OR aow_workflow.run_when = ‘Create’) AND aow_workflow.deleted = 0 : MySQL error 1146: Table ‘suitecrmdata.aow_workflow’ doesn’t exist
Wed Jan 11 04:49:35 2017 [3337][-none-][FATAL] Query Failed: SELECT id FROM aow_workflow WHERE aow_workflow.flow_module = ‘ACLActions’ AND aow_workflow.status = ‘Active’ AND (aow_workflow.run_when = ‘Always’ OR aow_workflow.run_when = ‘On_Save’ OR aow_workflow.run_when = ‘Create’) AND aow_workflow.deleted = 0 : MySQL error 1146: Table ‘suitecrmdata.aow_workflow’ doesn’t exist
Wed Jan 11 04:49:35 2017 [3337][-none-][FATAL] Query Failed: SELECT id FROM aow_workflow WHERE aow_workflow.flow_module = ‘ACLActions’ AND aow_workflow.status = ‘Active’ AND (aow_workflow.run_when = ‘Always’ OR aow_workflow.run_when = ‘On_Save’ OR aow_workflow.run_when = ‘Create’) AND aow_workflow.deleted = 0 : MySQL error 1146: Table ‘suitecrmdata.aow_workflow’ doesn’t exist
Wed Jan 11 04:49:35 2017 [3337][-none-][FATAL] Query Failed: SELECT id FROM aow_workflow WHERE aow_workflow.flow_module = ‘ACLActions’ AND aow_workflow.status = ‘Active’ AND (aow_workflow.run_when = ‘Always’ OR aow_workflow.run_when = ‘On_Save’ OR aow_workflow.run_when = ‘Create’) AND aow_workflow.deleted = 0 : MySQL error 1146: Table ‘suitecrmdata.aow_workflow’ doesn’t exist
Wed Jan 11 04:49:35 2017 [3337][-none-][FATAL] Query Failed: SELECT id FROM aow_workflow WHERE aow_workflow.flow_module = ‘ACLActions’ AND aow_workflow.status = ‘Active’ AND (aow_workflow.run_when = ‘Always’ OR aow_workflow.run_when = ‘On_Save’ OR aow_workflow.run_when = ‘Create’) AND aow_workflow.deleted = 0 : MySQL error 1146: Table ‘suitecrmdata.aow_workflow’ doesn’t exist
Wed Jan 11 04:49:35 2017 [3337][-none-][FATAL] Query Failed: SELECT id FROM aow_workflow WHERE aow_workflow.flow_module = ‘ACLActions’ AND aow_workflow.status = ‘Active’ AND (aow_workflow.run_when = ‘Always’ OR aow_workflow.run_when = ‘On_Save’ OR aow_workflow.run_when = ‘Create’) AND aow_workflow.deleted = 0 : MySQL error 1146: Table ‘suitecrmdata.aow_workflow’ doesn’t exist
Wed Jan 11 04:49:35 2017 [3337][-none-][FATAL] Query Failed: SELECT id FROM aow_workflow WHERE aow_workflow.flow_module = ‘ACLActions’ AND aow_workflow.status = ‘Active’ AND (aow_workflow.run_when = ‘Always’ OR aow_workflow.run_when = ‘On_Save’ OR aow_workflow.run_when = ‘Create’) AND aow_workflow.deleted = 0 : MySQL error 1146: Table ‘suitecrmdata.aow_workflow’ doesn’t exist
And there doesn’t appear to be a suitecrm.log as there would normally be.
I’m at a loss for what is going on. Could I please request your assistance?
Kind Regards.