SuiteCRM 7.14.4 Installation Failure

📦 Install & Upgrade Help
1

We are trying to install version 7.14.4 of SuiteCRM within a Docker container. When attempting to execute the installation of this image, it gives us an error and fails to launch. We tried with several versions prior to this one and it provides the same error. We don’t know exactly why this is happening. Before this, we installed versions 8.x and did not have this problem, but we want to revert to version 7.x because version 8 has several issues. Below, I attach images of what appears in the Docker logs regarding the installation of SuiteCRM 7.x.

imagen (5)
imagen (5)1651×399 20.7 KB

imagen (6)
imagen (6)1064×516 58.1 KB

Does anyone know why this is happening or how to fix it so we can install this version? Any guidance/help is appreciated.

2

The ERROR is about DB Connection. So bitnami installer can not validate the MySQL details provided in the env file. You can read the docs here.

3

We found the error; it turns out that in our Docker Compose file, we had three extra variables defined, which caused a conflict when starting the installation. It was a username and password that were not defined in the database (since the database is clean). Therefore, the error has been corrected, and the version is now working correctly.

Thank you for your response.