We are currently on Suite7 (a highly customized version of Suite7). And the biggest complaint we get is performance type issues (search performance) and email issues of having emails synced up correctly, etc.
We are thinking about either upgrading to the latest 8.5/8.6 version and going that route with Suite 8. Or moving to something else (either EspoCRM or Vtiger, etc). But, have been with SuiteCRM for so long we are worried about jumping ship.
What I am really wanting feedback on from the community is this:
Do you think Suite8 is ready to roll out in a production environment with a very large dataset?
Do you think they have fixed any of the issues from the past? (specifically the slowness of the application, and searching)
How do you feel about the future of Suite8 and the community as a whole?
Thanks!
If you’re using v7.14.3 now, it has a long support. I think still mid-2025.
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@swhitlow
You need to look at this not as an upgrade, but as a full migration. You really will need to set up a different server with v8, and attempt several migrations of each feature and customizations and see how it works.
Most UI customizations won’t work at all, unless you set the module to legacy mode.
Some core features are simply not there in v8. You need check each one you use.
When you finally achieve a state where the test-system v8 is sufficiently ok for your case, then you migrate the live server that users are actually using.
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It would be not a good option to switch to 8 since you have a lot of customisations, most of them would not be working in version8.
For your issues with v7, Slowness of the Application is either due to your custom hooks/js or any other logics that you may have added.
Searching works very fast if you are on Elastic Search.
Just tweak and optimise the v7 and you can have a good running CRM.
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