Sugar Versión 6.5.25 (Compilación 344)
I have to constantly and manually delete CACHE folder, to resolver USERS no able to SELECT from subpanels.
Example: assigning a user
I know its maybe a permissions, issues, I did Ad in config.php
‘dir_mode’ => 1533, // equivalent to octal to 2775
‘file_mode’ => 493, // equivalent to octal to 755
‘user’ => ‘’, // you must replace with the actual value
‘group’ => ‘consttw3’, // you must replace with the actual value
But its not working
Instead of just resetting permissions, have a look at them first, when the subpanels don’t work. Are the ownerships and permissions on cache correct? If they are, then you know the problem is something else.
There have been recent fixes to selections in subpanels. I would definitely try upgrading to the latest version.
Or the upcoming one: ETA for 7.10.19 & 7.11.7 is 30th July.
Im on 7.11.4 whats its the next update?
I checked permissions on the newly created /cache and the are
except themes which is 0750
The strange thing is that they work ok for a while then it stops working
Where do you host? shared or dedicated?
That should be simple in this case , just raise a case to host support for these things.
- Default Folder permission 755
- Defaule File permission 644
Hope that helps!
Already did with host support, but the problem continues
I just had to erase CACHE Folder, as soon as i erase it, subpanels and Jscrpts work again.
After erase the cache folder has all perms
and themes has 0750
Did you try my suggestions?
I’m interested in the permissions and ownerships before deleting, not after. When your system is broken, are the settings correct?
You could have CRON jobs running as a different user, breaking your ownerships. You could have wrong values in default_permissions inside config.php, etc.
Also the upgrade to latest.