Suite CRM 2-factor authentication

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1

Hello,

I am using Suite CRM Version 7.10.9 right now.

I would like to set up 2-factor authentication (either google authenticator or other way is fine too).

Could anyone help me ?

Thanks,

2

There is a little documentation about that, though not much, and the images don’t seem to be showing correctly :frowning:

https://docs.suitecrm.com/user/modules/passwordmanagement/#_two_factor_authentication

3

The problem is that I do not have the 2-factor authentication box.

I attached 2 different picture. Please check them out.

First picture is what I got from SuiteCRM website. ( https://docs.suitecrm.com/admin/administration-panel/users/#_password_security_settings )

https://drive.google.com/file/d/1UQX26UzLoauI88sr3vcJiHFFWmuUSlxa/view?usp=sharing

Second picture is the screen capture of my SuiteCRM.

https://drive.google.com/file/d/1WPretFbChFQRUR4XIzzmETYVXurhji7n/view?usp=sharing

Thanks

4

Hi

I can’t access your pictures, maybe you put them in https://pasteboard.co instead.

This is where the checkbox is:

https://docs.suitecrm.com/images/en/admin/TwoFactorAuth.png

5

Thanks

How about this ? Can you see it now ?

https://pasteboard.co/HSbdV0G.jpg

I do not have anything in the red box.

6

I just noticed your version - 7.10.9. That doesn’t have two-factor auth yet.

Please upgrade to the latest, 7.10.11.

7

I see !

Thank you so much for your help :slight_smile: