Suite 8.1 Error Message - New Users and Admin not able to login

SuiteCRM Forum - English Language
1

I have set up a domain and using Softaculous (cPanel) I installed SuiteCRM 8.1

I created the admin account and was able to log in without problems.

After that, I created 3 user accounts and 1 other admin account, but none of them is able to log in. They all get the same message: “Login credentials incorrect, please try again”

What should I do?

Edit: a new errors shows up on login “Unexpected error when calling action”

2

Do you see any error in Browser Console?

3

There are already several threads with this same error…

→ Search results for 'Unexpected error when calling action' - SuiteCRM

1 Like
4

Hi,
i have the same problem, i am using admin account and i have not created any other account:
once logged in correctly if I log out I can’t log back in and am forced to do a page refresh, then I can log back in again.