suggestions for Knowledge Base

💬 General Discussion
1

I’m net to suiteCRM and really enjoying this CRM. I have been looking for a way to integrate a Knowledge Base inside of the CRM so employees can get their customer questions answered. I have been looking everywhere with no success. Does anyone have any suggestions for integrating a Knowledge Base, maybe a script somewhere that works well with suiteCRM. Thank you for any ideas.

2

Hi Andrew,

You could create a custom module for SuiteCRM in Admin -> Module Builder and create a knowledge base.

Thanks,

Will.

3

Will, thanks for the reply.

I’ve been looking around at the custom module option and think I can do it. One thing - do you have a recommended tutorial for creating custom modules? I’ve found some, but I question if they are outdated. Thanks for any suggestions.

4

I too am looking for a way to create a Knowledgebase for SuiteCRM. Have you had any luck Andrew55 and if so, can you share? Will, could you add anything more to this discussion.