Sugar CE to Suite CRM upgrade: need help

Hi,

I guess I’ve got the whole process wrong. Need your help.

Currently I’ve sugar CRM CE edition up and working. I want to move from Sugar CE to suite CRM.

I found that I need to use ‘Sugar CE to Suite CRM 7.1.6’ upgrade package.

Here is what I have done so far:

  1. Installed Suite CRM 7.2
  2. Used the upgrade package Sugar_CE to Suite CRM 7.1.6 in Suite CRM Admin. (which I believe I shouldn’t have done)

I thought in the upgrade process the ‘upgrade wizard’ will fetch the data from current Sugar CE edition, which dint happen.

I believe I should use ‘Sugar CE to Suite CRM 7.1.6’ package in the Sugar CRM admin. Am I right?

Hello,

now I’m a little confused

You have already installed
SugarCRM CE Edition or SuiteCRM 7.2 ?

To accept your database, you must first upgrade SugarCRM to SuiteCRM. The process is basically known, right?

It would be important: What version of SugarCRM are you using?

The right package is:

  • Migrate from SugarCRM 6.5.x to 7.1.6 SuiteCRM from Download Page

In the next step you can upgrade from 7.1.6 to 7.2.1.

Regards