Stuck on Login page, unable to login

I am facing a login issue on the server. when i enter the username and password for login page redirect to login page without showing any error. login credentials are correct. I just get logs in suitecrm.log that are mention below.
Thu Dec 21 08:48:24 2023 [2000][-none-][FATAL] SECURITY: User authentication for sk963070 failed
Thu Dec 21 08:48:24 2023 [2000][-none-][FATAL] FAILED LOGIN:attempts[1], ip[], username[sk963070]

And when i try to login with admin credential the URL changes but still remain on login page
the URL is