Hello,
I have a problem to migrate my running SuiteCRM 7.x to 8.x and I hope I can get some help or ideas about this.
Facts:
We are currently running SuiteCRM 7.11, hosted on Debian 10 with PHP 7.4 and MariaDB.
There are already quite a number of contacts and accounts with corresponding history and comments in SuiteCRM.
The instance is accessible via the URL http://mydomain.local. So in apache2 the server name entry for “mydomain.local” refers to the directory “/var/www/html/public”. Otherwise everything is standard.
Procedure:
First, I use the update wizard in SuiteCRM to update it to version 7.13.3. This works without any problems and no unusual behaviour can be observed afterwards.
- Rename “/var/www/html/public” to "/var/www/html/legacy
- Extract the migration package “SuiteCRM-8.3.0-7.13-migration.zip” in “/var/www/html/”.
- Move “/var/www/html/legacy” to “/var/www/html/public/legacy”.
- Adjust the “.htaccess”, “config.php” and “config_override.php” in “/var/www/html/public/legacy” according to the instructions.
- Start the migration in the directory “/var/www/html/”.
5.1 Execute “./bin/console -vvv suitecrm:app:setup-legacy-migration”:
Everything OK, only in the “/var/www/html/public/legacy/.htaccess” has now duplicate “RewriteBase /legacy/public/legacy” has to be corrected to “RewriteBase /legacy”.
5.2 Execute “./bin/console -vvv suitecrm:app:upgrade -t SuiteCRM-8.3.0”
All green, no errors.
SuiteCRM Upgrade
============
Running: backup-original-modules
step: backup-original-modules | status: done
Successfully backed up files
Running: check-package
step: check-package | status: done
Package found in path
Running: extract-package
step: extract-package | status: done
Package extracted
Running: check-permissions
step: check-permissions | status: done
Permissions checked
Running: install-upgrade-package
step: install-upgrade-package | status: done
Successfully installed package
Running: clear-symfony-cache
step: clear-symfony-cache | status: done
Successfully cleared cache
>
5.3. Execute “./bin/console -vvv suitecrm:app:upgrade-finalize -m override -t SuiteCRM-8.3.0”
Result:
SuiteCRM Finalize Upgrade
============
Running: legacy-post-upgrade
step: legacy-post-upgrade | status: failed
Unexpected error running Legacy Post Upgrade
Unauthorized access to administration
>
It doesn’t matter which -m options I try, only this one comes up. There is nothing more in the log, or I don’t see anything.
[2023-06-08 11:29:30] upgrade.INFO: Running step: check-legacy-config [] []
[2023-06-08 11:29:30] upgrade.INFO: step: check-legacy-config | status: done [] []
[2023-06-08 11:29:30] upgrade.INFO: step: check-legacy-config | messages: [] []
[2023-06-08 11:29:30] upgrade.INFO: Found legacy config. Proceeding with migration [] []
[2023-06-08 11:29:30] upgrade.INFO: step: check-legacy-config | debug: no debug info [] []
[2023-06-08 11:29:30] upgrade.INFO: Running step: setup-env [] []
[2023-06-08 11:29:30] upgrade.INFO: step: setup-env | status: done [] []
[2023-06-08 11:29:30] upgrade.INFO: step: setup-env | messages: [] []
[2023-06-08 11:29:30] upgrade.INFO: Created .env.local [] []
[2023-06-08 11:29:30] upgrade.INFO: step: setup-env | debug: no debug info [] []
[2023-06-08 11:29:30] upgrade.INFO: Running step: change-theme [] []
[2023-06-08 11:29:30] upgrade.INFO: step: change-theme | status: done [] []
[2023-06-08 11:29:30] upgrade.INFO: step: change-theme | messages: [] []
[2023-06-08 11:29:30] upgrade.INFO: Set suite8 theme as default theme [] []
[2023-06-08 11:29:30] upgrade.INFO: step: change-theme | debug: no debug info [] []
[2023-06-08 11:29:32] upgrade.INFO: Running step: manual-config-check [] []
[2023-06-08 11:29:32] upgrade.INFO: step: manual-config-check | status: done [] []
[2023-06-08 11:29:32] upgrade.INFO: step: manual-config-check | messages: [] []
[2023-06-08 11:29:32] upgrade.INFO: Manual config check done [] []
[2023-06-08 11:29:32] upgrade.INFO: step: manual-config-check | debug: no debug info [] []
[2023-06-08 11:29:32] upgrade.INFO: Running step: change-rewrite-base [] []
[2023-06-08 11:29:32] upgrade.INFO: step: change-rewrite-base | status: done [] []
[2023-06-08 11:29:32] upgrade.INFO: step: change-rewrite-base | messages: [] []
[2023-06-08 11:29:32] upgrade.INFO: Updated htaccess RewriteBase [] []
[2023-06-08 11:29:32] upgrade.INFO: step: change-rewrite-base | debug: no debug info [] []
[2023-06-08 11:29:32] upgrade.INFO: Running step: manual-rewrite-base-check [] []
[2023-06-08 11:29:32] upgrade.INFO: step: manual-rewrite-base-check | status: done [] []
[2023-06-08 11:29:32] upgrade.INFO: step: manual-rewrite-base-check | messages: [] []
[2023-06-08 11:29:32] upgrade.INFO: Manual RewriteBase check done [] []
[2023-06-08 11:29:32] upgrade.INFO: step: manual-rewrite-base-check | debug: no debug info [] []
[2023-06-08 11:29:32] upgrade.INFO: Running step: install-portability [] []
[2023-06-08 11:29:32] upgrade.INFO: step: install-portability | status: done [] []
[2023-06-08 11:29:32] upgrade.INFO: step: install-portability | messages: [] []
[2023-06-08 11:29:32] upgrade.INFO: Successfully installed the portability folder [] []
[2023-06-08 11:29:32] upgrade.INFO: step: install-portability | debug: no debug info [] []
[2023-06-08 11:30:07] upgrade.INFO: Running step: backup-original-modules [] []
[2023-06-08 11:30:08] upgrade.INFO: step: backup-original-modules | status: done [] []
[2023-06-08 11:30:08] upgrade.INFO: step: backup-original-modules | messages: [] []
[2023-06-08 11:30:08] upgrade.INFO: Successfully backed up files [] []
[2023-06-08 11:30:08] upgrade.INFO: step: backup-original-modules | debug: no debug info [] []
[2023-06-08 11:30:08] upgrade.INFO: Running step: check-package [] []
[2023-06-08 11:30:08] upgrade.INFO: step: check-package | status: done [] []
[2023-06-08 11:30:08] upgrade.INFO: step: check-package | messages: [] []
[2023-06-08 11:30:08] upgrade.INFO: Package found in path [] []
[2023-06-08 11:30:08] upgrade.INFO: step: check-package | debug: [] []
[2023-06-08 11:30:08] upgrade.INFO: Check package existence in: /var/www/html/tmp/package/upgrade/SuiteCRM-8.3.0.zip [] []
[2023-06-08 11:30:08] upgrade.INFO: Running step: extract-package [] []
[2023-06-08 11:30:11] upgrade.INFO: step: extract-package | status: done [] []
[2023-06-08 11:30:11] upgrade.INFO: step: extract-package | messages: [] []
[2023-06-08 11:30:11] upgrade.INFO: Package extracted [] []
[2023-06-08 11:30:11] upgrade.INFO: step: extract-package | debug: [] []
[2023-06-08 11:30:11] upgrade.INFO: Trying to extract to: /var/www/html/tmp/package/upgrade/SuiteCRM-8.3.0-extracted [] []
[2023-06-08 11:30:11] upgrade.INFO: Running step: check-permissions [] []
[2023-06-08 11:30:11] upgrade.INFO: step: check-permissions | status: done [] []
[2023-06-08 11:30:11] upgrade.INFO: step: check-permissions | messages: [] []
[2023-06-08 11:30:11] upgrade.INFO: Permissions checked [] []
[2023-06-08 11:30:11] upgrade.INFO: step: check-permissions | debug: no debug info [] []
[2023-06-08 11:30:11] upgrade.INFO: Running step: install-upgrade-package [] []
[2023-06-08 11:30:21] upgrade.INFO: step: install-upgrade-package | status: done [] []
[2023-06-08 11:30:21] upgrade.INFO: step: install-upgrade-package | messages: [] []
[2023-06-08 11:30:21] upgrade.INFO: Successfully installed package [] []
[2023-06-08 11:30:21] upgrade.INFO: step: install-upgrade-package | debug: [] []
[2023-06-08 11:30:21] upgrade.INFO: sync manifest generated: {"composer.json":{"path":"composer.json","action":"copy","type":"file"},"yarn.lock":{"path":"yarn.lock","action":"copy","type":"file"},"tsconfig.json":{"path":"tsconfig.json","action":"copy","type":"file"},"VERSION":{"path":"VERSION","action":"copy","type":"file"},".eslintrc.js":{"path":".eslintrc.js","action":"copy","type":"file"},"package.json":{"path":"pac$
[2023-06-08 11:30:21] upgrade.INFO: Running step: clear-symfony-cache [] []
[2023-06-08 11:30:21] upgrade.INFO: step: clear-symfony-cache | status: done [] []
[2023-06-08 11:30:21] upgrade.INFO: step: clear-symfony-cache | messages: [] []
[2023-06-08 11:30:21] upgrade.INFO: Successfully cleared cache [] []
[2023-06-08 11:30:21] upgrade.INFO: step: clear-symfony-cache | debug: no debug info [] []
[2023-06-08 11:30:26] upgrade.INFO: Running step: legacy-post-upgrade [] []
Thu, 08 Jun 2023 11:30:26 +0200 [UpgradeWizard] - begin check default permissions .
Thu, 08 Jun 2023 11:30:26 +0200 [UpgradeWizard] - end check default permissions .
Thu, 08 Jun 2023 11:30:26 +0200 [UpgradeWizard] - begin check logger settings .
Thu, 08 Jun 2023 11:30:26 +0200 [UpgradeWizard] - begin check logger settings .
Thu, 08 Jun 2023 11:30:26 +0200 [UpgradeWizard] - begin check lead conversion settings .
Thu, 08 Jun 2023 11:30:26 +0200 [UpgradeWizard] - end check lead conversion settings .
Thu, 08 Jun 2023 11:30:26 +0200 [UpgradeWizard] - begin check resource settings .
Thu, 08 Jun 2023 11:30:26 +0200 [UpgradeWizard] - begin check resource settings .
Thu, 08 Jun 2023 11:30:26 +0200 [UpgradeWizard] - Call deleteCache
[2023-06-08 11:30:26] upgrade.INFO: step: legacy-post-upgrade | status: failed [] []
[2023-06-08 11:30:26] upgrade.INFO: step: legacy-post-upgrade | messages: [] []
[2023-06-08 11:30:26] upgrade.INFO: Unexpected error running Legacy Post Upgrade [] []
[2023-06-08 11:30:26] upgrade.INFO: step: legacy-post-upgrade | debug: [] []
[2023-06-08 11:30:26] upgrade.INFO: begin check default permissions . [] []
[2023-06-08 11:30:26] upgrade.INFO: end check default permissions . [] []
[2023-06-08 11:30:26] upgrade.INFO: begin check logger settings . [] []
[2023-06-08 11:30:26] upgrade.INFO: begin check logger settings . [] []
[2023-06-08 11:30:26] upgrade.INFO: begin check lead conversion settings . [] []
[2023-06-08 11:30:26] upgrade.INFO: end check lead conversion settings . [] []
[2023-06-08 11:30:26] upgrade.INFO: begin check resource settings . [] []
[2023-06-08 11:30:26] upgrade.INFO: begin check resource settings . [] []
[2023-06-08 11:30:26] upgrade.INFO: Call deleteCache [] []
Even if I delete all data about SuiteCRM from SuiteCRM, including all settings, it does not work.
Upgrading a blank and new installation from SuiteCRM 7.13 to 8.3.0, on the other hand, works.
I also try all other migration packages e. 7.12 to 8.2.0/8.2.1/8.2.2 and 7.13 to 8.2.4. Always the same result.
Seems like the presence of data creates the problem.
But I have no more ideas. So I am open to any suggestion or idea to solve the problem.