I have for some time now issues with the mail credentials are not being saved properly or they just stop working (using the UI to save in outbound). It seems to got way worse with the latest update though ( Version 7.13.1). Before I could at least get it to work after saving a few times through the UI. Now it doesn’t want to play ball anymore.
Is there a way to just save the firstname.lastname@example.org’s password in the database directly to get a “work around” to this issue that the passwords are not saved properly through the UI?
I was using symbols in the passwords on our email server. Changing the mail box accounts passwords to less complex without symbols and only upper/lower characters and numbers seems to indeed do the trick. So it seems that bug is still there then…
@PowerQuest , I use - Gmail: Application password for SMTP Mail Server, then pass very simple they are lower characters only. this fault, cannot save “Enable SMTP over SSL or TLS?” every choose each SSL or TLS (image attached for details) – Thanks !
@PowerQuest I have used Gmail - SMTP for many years … With the current version using 7.12.9 - in and out email works well.
This version 7.13.1 after updating from 7.12.9 - immediately encountered an email -related error. >>> It automatically comes to NONE when pressing the Save button.