Smarty error after upgrade: 7.8.20 -> 7.8.25

šŸ’¬ General Discussion
1

Hi all,

I upgraded my development SuiteCRM (7.8.20 to 7.8.25) and this morning and immediately could not see Account Details.
A blank screen was consistently displayed.

I changed my php.ini file to display errors and this was the error message displayed:

Fatal error: Smarty error: [in cache/themes/SuiteR/modules/Accounts/DetailView.tpl line 60]: syntax error: mismatched tag {/if}

Iā€™ve spent a few hours searching online (including this forum) for a fix for this problem, but was unsuccessful. Fortunately I had backups of the database and web folder, so I have restored to v7.8.20.

Here are the lines from DetailView.tpl that seem to be causing the problem. I have provided the code from the same file in v7.8.20 that works.

DetailView.tpl - Suitecrm 7.8.25 - NOT WORKING!

{capture name="label" assign="label"}{sugar_translate label='LBL_NAME' module='Accounts'}{/capture} {$label|strip_semicolon}: {/if}

++++++++++++++++++++++++++++++++++++
DetailView.tpl - Suitecrm 7.8.20 - WORKING !
++++++++++++++++++++++++++++++++++++

{if !$fields.name.hidden} {capture name="label" assign="label"}{sugar_translate label='LBL_NAME' module='Accounts'}{/capture} {$label|strip_semicolon}: {/if}

I hope someone is able to shed some light on this,

Thanks all

2

Sorry, I canā€™t find the file youā€™re describing. Are you trying those variations direclty in ā€œcacheā€, or are you able to tell which original file theyā€™re coming from?

Iā€™d like to check that file in the 7.8.x branch

https://github.com/salesagility/SuiteCRM/tree/7.8.x/themes/SuiteR

to see if it looks like your file, or if maybe some customization is playing trick on you.

3

My 7.8.20 development environment does have a few customizations for the Accounts and Cases modules but I had no issues with them prior to upgrading to 7.8.25.

I switched to a different theme (Suite 7) during the failed upgrade to 7.8.25. The result was basically the same. The error message pointed to ā€˜cache/themes/Suite7/modules/Accounts/DetailView.tplā€™ as the source of the fatal error.

Iā€™m going to try to upgrade to LTS 7.10.12 and see if that fixes this problem.

4

Have the same problem after upgrade from 7.8.24 to 7.8.25.
Upgraded to 7.10.12 to resolve the problem.

5

Hi guys.

I think I found the bug.

Before upgrading to 7.10 or 7.11, can you please test this fix on 7.8.25?

https://github.com/salesagility/SuiteCRM/pull/6853/files

Please tell me if this works for you. Thanks.

6

Thank you. Changed file ā€œDetailView.tplā€ and done ā€œRepairā€.
Now it is ok.

7

Here is the PR for reference:

https://github.com/salesagility/SuiteCRM/pull/6859

It will be in 7.8.26 coming out very soon.