Today I signed up for the trial with credit card and received error message like “couldn’t connect to host” or “connection to host failed”. Then I got an email confirming I signed up for the 30 day trial - but I had never made a user name or password. I cannot use forgot email or forgot password, and I created this community account just for this post.
How can I determine if I am actually signed up for the trial?
Clearly it got some of my info and did connect to the host or I wouldn’t have gotten the email. I can’t post a support ticket without that login info but I should be allowed to, it suggests I do in the email!
Lastly, the terms and conditions say you need to cancel subscription 30 days ahead of time minimum - does that mean you have to cancel the same day for a trial or get charged?!
Thank you for any help.