I just recently upgraded our old SugarCRM installation to version 7.10.14 SuiteCRM.
One user came to me the other day and wanted to see the Full Name versus the user-id so I assisted him in finding the setting on the User Profile -> Advanced tab. We checked the ‘Show Full Names’ checkbox. Today he noticed it was unchecked again because it flipped back to user-ids.
I have read that it only is applicable to new users but I did verify the ‘Show Full Names’ on the Admin -> System Settings was also checked.
Has anyone seen the User Profile box being unchecked and, if so, what could be causing this besides user interaction?