Setup Cron Job / Scheduler on Hostgator

📦 Install & Upgrade Help
1

Hi,

I have installed SuteCRM on my Hostgator Shared server.
im unable to setup the Cron jobs and get the Schedulers running.

Im not sure what i have to enter exactly.

This is what the Schedulers Admin panel shows:

          • cd /home/{username}/public_html/CRM; php -f cron.php > /dev/null 2>&1

i entered this in the Cron Jobs in CPanel but it doesnt work. the schedulers do not run.

Any help would be appreciated.

I also get this when i upload a logo:

$mod_strings.LBL_LOGO

Thanks

2

Do you have console access? SSH, for example?

If so, please tell me results of these commands


which php
whereis php
php -i | grep "'_'"
3

which php

/usr/local/bin/php

whereis php

php: /usr/bin/php /usr/lib/php /usr/lib/php.ini /usr/lib64/php /usr/local/bin/php /usr/local/lib/php.ini,v /usr/local/lib/php /usr/local/lib/php.ini /usr/include/php /usr/share/php /opt/php54/bin/php /opt/phpstable/bin/php /opt/php55/bin/php /opt/php70/bin/php /opt/php71/bin/php /opt/php56/bin/php /opt/phpcur/bin/php /opt/php53/bin/php /opt/php52/bin/php /opt/phpedge/bin/php /usr/share/man/man1/php.1.gz

php -i | grep “’_’”
not getting any results for this

4

Try ONE of these for your cron setting:


* * * * * cd /home/{username}/public_html/CRM; /usr/local/bin/php -f cron.php > /dev/null 2>&1

if that doesn’t work, then


* * * * * cd /home/{username}/public_html/CRM; /usr/bin/php -f cron.php > /dev/null 2>&1
5

Thanks ill try these and get revert.

However i read the following:

Note: HostGator limits cron jobs on Shared servers to run in 15 minute intervals, since excessive cron jobs can cause high loads on the server

so should i put the settings like this?

*/15 * * * * cd /home/{username}/public_html/CRM; /usr/local/bin/php -f cron.php > /dev/null 2>&1

i also found this:

https://www.hostgator.com/help/article/what-do-i-put-for-the-cron-job-command

6

If those are the paths you should use, then just replace the PHP executable path:


*/15 * * * * cd /home/{username}/public_html/CRM; /opt/cpanel/ea-php72/root/usr/bin/php -f cron.php > /dev/null 2>&1

That is for v7.2 , you should match which version you’re using for the main app (you can check it through Admin / diagnostics / phpinfo)

I think allowing only cron jobs every 15 minutes completely sucks. There are plenty of hostings that are not expensive, and give you that and much more.

1 Like
7

php version is 7.1.

will try what you suggested and get back with the results.

8

Schedules working now…
Thank you very much.

Any idea what can be done on the logo update problem?

9

Can you explain the logo problem better?

10

Logo issue solved.
It was a folder permission issue.

Thanks alot for your help.

11

*/15 * * * * cd /home/{username}/public_html/SuiteCRM; /opt/cpanel/ea-php71/root/usr/bin/php -f cron.php > /dev/null 2>&1

Worked for me on hostgator