I am evaluating SuiteCRM as a potential platform, but I cannot seem to get email in or out working. No matter which account I try, I get errors. On incoming, the page hangs and I get a timeout, then have to log in to Suite from scratch. For outgoing, I get the following error: Error:SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Please help. I am very keen to start configuring the environment, but it is pointless if I cannot mail working.
I have managed to get my instance working quite nicely, apart from the “Error:SMTP connect() failed” issue. From reading various resources including Github.com, it appears as if the appropriate PHPMailer resources are not called upon causing the issue - which appears to be a timeout. Please will someone let me know if there is a workaround, or which was the last stable version where mail is working?
Take a look at https://suitecrm.com/forum/installation-upgrade-help/6933-after-7-4-upgrade-error-smtp-connect-failed
Possibly your issue is the as I was experiencing.