My company uses G-Suite for almost everything. I love the flexibility of Suite CRM and would like to use it to allow my employees to send emails directly to contacts. I just can’t get the email system quite figured out.
I have the “System” email in place using my email@example.com email address to send notifications and reminders. But I can’t get the user emails set up to work correctly.
All users are active and ready in G-Suite.
Gmail accounts have been set up.
I added the proper accounts under “outbound email accounts” in Suite CRM
I can send a test email and it works after I enter the user password to authenticate in G-Suite, but it will not work when I save.
When I click on a contact’s email address to send the email, it also says “Authentication failed”.
Not sure what I’m doing incorrectly.