Set up "from" name for mail sending

📦 Install & Upgrade Help
1

Hi @all and thanks for the confirmation.

Trying to set up the mail sending. As we have a “+” sign in our company name I would like to have that in the “from” name. However, the sent mails don’t have the + in the header, see screenshot.

Anyone a clue how I could configure that?

image
image1702Ă—929 171 KB

Thanks

jörge

2

You can try putting it directly in the appropriate row in the outbound_email table in the database. But it’s possible that the character + simply isn’t allowed in there, and the SMTP send will fail. The best way to find out is to try :slight_smile:

3

Thanks for the reply and sorry for the delay.

The database already has the right value :frowning:
image

4

Ah… sorry, then it would be necessary to trace the code execution to see where it is getting removed. That’s quite a task for such a simple thing…