I want to set the email “opted in” status via a Drupal Webform. We already have a Drupal plugin that sends the information from WebForm to SuiteCRM. To do so, I have to link a WebForm field to a SuiteCRM field in the plugin.
This has been working for years (we migrated from SugarCRM to SuiteCRM). All values get transmitted and saved in a lead, however I cannot set the “opted in” status of the email address.
I generated a SuiteCRM WebToPerson Form and the ID for Opt-in is “opt_in_email1”, but when I link my Drupal Webform Opt-In checkbox to “opt_in_email1” and transmit the value “1”, it still is not marked as opted in SuiteCRM.
What am I doing wrong?
Maybe try comparing how the default Web-to-person form does it, and check your HTTP request (with browser developer tools) to see what the difference is to your own form.
Thanks for your help.
I did find one hidden value, which I didn’t submit, but even after fixing that, it still is not working.
Since the WebToPerson form created by SuiteCRM is working, I assume, this is a problem of our drupal plugin, as I can only see the http request to our drupal server, but I cannot see what the Drupal plugin actually processes and sends to our SuiteCRM server.
Maybe you can examine the code on the SuiteCRM side
https://github.com/salesagility/SuiteCRM/blob/v7.10.6/modules/Campaigns/WebToPersonCapture.php
or even add some debugging statements there to see what the plugin is sending.