Set call duration to zero or another value


I am unable to set the call duration to zero minute. If a call was made but no one picked, I would like to log that a call was made but no time or small amount of time(1 or 2 min) was spent. Is it possible to do this in SuiteCRM. If not possible, then can anyone suggest any best practices for tracking calls?


I don’t know, but this post will solve part of your problem

but they don’t explain how to change the values in the Dropdown, maybe you can find it in Studio?

Maybe here: