Sending workflow emails from user account and NOT the main SMTP account

[almansur]

When the workflow triggers a “Send email” action, it is sending the email, BUT it’s not using the User’s own details to send it, rather it’s using the generic SMTP server email e.g. XYZinfo@xyz.com. I want the email to go from the assigned user’s email account e.g. FirstName.LastName@xyz.com

Any pointers on this would be much appreciated.

[pgr]

HI

this is not possible, out-of-the-box. You’d have to use some custom code for it.

The reason is simple - Workflows don’t necessarily run in the context of a user, sometimes they don’t even run from the UI (but from Schedulers). So they always use system email account.