Sending emails via workflow from two separate email accounts

đź’¬ General Discussion
1

I have created two email templates.
I want each email template to be sent from a different email account.

For example:
When sending the first email template, I want it to be sent from the onlinemarketing@ email account.
When sending the second email template, I want it to be sent from the info@ email account.

Actually, when sending an email manually via the Email module, I can select the desired “From” address, so this works fine.

However, when using Workflow, the Send Email action does not provide an option to select the “From” address.
As a result, I’m unable to send emails from different addresses via workflow.

Do you have any suggestions or workarounds to achieve this?

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2

That’s interesting! Did you try by creating two different workflows?

Also, did you set up two emails in the outbound email in the SuiteCRM?

3

Hello;
Yes, I set two e-mails in the outgoing e-mail, but the system sends mail from the system settings mail by default.

4

You are correct, this is not a feature of SuiteCRM all emails from workflow come from the “system” email.

5

Got it. Thank you for the information.