Sending Email

Hello,

This usually works but now I dont know why.

When trying to send emails from the suitecrm I get the error below. I also attached the error.

[i]Error:The following From address failed: val.creations14@gmail.com

SMTP server error: 5.5.1 Authentication Required. Learn more at 530 5.5.1 http://support.google.com/mail/bin/answer.py?answer=14257 ut10sm3709829obc.20 - gsmtp [/i]

I don’t use Gmail but I think this is a common email issue when you do not authenticate before sending email. It’s an added security feature.
In the [Admin] section you can click on [Email] and make sure [Use SMTP Authentication:] is checked. Also make sure the email address (username), password and port numbers for [outgoing] is correct.

-jm2c

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