Select a Email Template without deleting my content

💬 General Discussion
1

Hello,

When I answer to an incoming mail, I have to use the company specifications of our corporate design.

So I choose the created template, but then my written text, and the request of my costumer will be deleted.

Is there a opportunity so select a template without delete all the content?

Thanks & Kind regards

2

No, there is not an option like this out of the box.

You should initially choose the template, then enter your content. Instead of entering your message and then it being overwritten when you choose a template.

Otherwise, you would need to write code to merge the content when selecting a template.

Thanks,

Will.