Search not functional after upgrade to 7.6.9

So I started my upgrade journey to 7.7.7…

Started at 7.2.3 - I know, I was behind - installed 7.2.x ->7.3.2, no problems. Installed 7.3.x -> 7.4.4, no problems.

Installed 7.4.x -> 7.6.9. Installation was clean. Rebuilt relationships and extensions. Rebooted server. Everything works except for filter search (ie: show accounts of certain type, etc) I can search based upon name or portion of name, state, zip, city etc, but if I try to say show accounts of this type or that status, I get a null return - no accounts found.

I have tried installing the next upgrade - same result. All of my accounts are there, I can access them all, and have lost no data - just don’t have the ability to filter them anymore.

What am I missing?? Any help would be greatly appreciated. At this point I rolled back to 7.4.4.

I would try this and see if it works https://github.com/salesagility/SuiteCRM/issues/2581

It sounds like a very similar issue so it might be worth a go in 7.6.9

I get this in 7.7.7 too.

I had to go back to a previous version again…

Does anyone check whether the basics are working before release?

Keep up the good work but really…

the fix is on that github post, if you put that fix in your files it should all work as expected. yes tests are done before releases but some issues slip through :slight_smile:

the fix is on that github post, if you put that fix in your files it should all work as expected. yes tests are done before releases but some issues slip through :slight_smile:

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I’ve already gone back to older version and will wait for 7.7.8 and see if that is working.

I know some bugs get through. Shame though.

Well - I applied the fix from github - and YES! it worked. That’s the good news. Bad news - 7.7.7 email bug bit. Edit an account or a contact and their email gets removed. I see others have posted about the problem - emptied the cache as worked for others - did not work for me. So after editing code, wound up rewinding to 7.4.4 cause I knew it worked.

Unless someone has any thoughts - I’m hangin out til 7.7.8 at this point.

Thanks everyone!

I’m not able to replicate your other bug, best place to post it though would be GitHub though if others are having it aswell.

If others have posted on the forums about this could you please the link on here and the GitHub post so I can see if I can replicate it? :slight_smile:
Thanks

https://suitecrm.com/forum/installation-upgrade-help/11746-email-won-t-save-on-create-or-in-edit-mode

As stated in this thread - we can create the account/contact - and attempt to add an email address along the way. When save, it doesn’t save the email address. You can then double click on the email address field - in both accounts and contacts this works - and add the email address, hit enter, and it keeps it. However, if you then change anything in the account going forward, and hit save, it deletes the email address again.

The github fix was for the search fields - in theory not related to the email problem. I did not see anything on github regarding the email issue we experienced.

Thanks Cameron -