Search functionality is not finding data

💬 General Discussion
1

Hi

My Suitecrm is hosted and recently set up. I’ve added and imported data. There is enough now to search.

Yet search turns up nothing, even though I know that the data is there. What am I missing here? Was there a set up to do first?

Thanks in advance

Mike

2

Hi Mike,

By default, AOD is used for search. This is our elastic/Lucene search module.

You would need to ensure you had your cron job set up and that the AOD Scheduler(Admin -> Scheduler) was active and had run on all data.

If you are having issues and cannot get AOD working, simply navigate to Admin -> AOD Settings and disable.

Thanks,

Will.