Search functionality is not finding data


My Suitecrm is hosted and recently set up. I’ve added and imported data. There is enough now to search.

Yet search turns up nothing, even though I know that the data is there. What am I missing here? Was there a set up to do first?

Thanks in advance


Hi Mike,

By default, AOD is used for search. This is our elastic/Lucene search module.

You would need to ensure you had your cron job set up and that the AOD Scheduler(Admin -> Scheduler) was active and had run on all data.

If you are having issues and cannot get AOD working, simply navigate to Admin -> AOD Settings and disable.