search button in adding invitees for meeting not working

💬 General Discussion
1

Hi,

The button is not working. I am trying to search for invitees in a meeting but it doesn’t display any result.

Please help me.

2

My php version is 5.3.3

I have also tried this to change this but didn’t worked:

2137: // preg_match(’/[’"<>]/’, $value, $matches);
to
2138: preg_match(’/’"<>/’, $value, $matches);

Can anyone please guide me? I really need some advise on this.
Thank you in advance.

3

Hi,

I am just hoping that someone can help me about this.

Another thing that I noticed within console these are the error being displayed when I am clicking the search button:

4

SuiteCRM 7.5.X and 7.6.X supports only PHP 5.5 and above, check this https://suitecrm.com/wiki/index.php/Compatibility_Matrix

best regards

5

Hi,

My suitecrm version is 7.2.2

6

check your logs then, there bust be something there

best regards

7

Hi,

I just tried to click the button then checked the suitecrm log but it didn’t display an error log.

8

Hi,

I am really not sure why this is happening.

Why I can’t search for the invitees and why there is an error in the console (internal server error).
Somehow it is not appearing in logs.

Is there anyone who can give me an idea to solve this issue? :unsure:

9

Anyone please…

10

please, don’t create another post of the same issue, check these things:

  • Permission of SuiteCRM files
  • Ownership of SuiteCRM files
  • Run a Quick Buidl & Repair
  • Check the github log if there’s something fixed regarding that thing, you’re on a very old SuiteCRM instance
  • Try to upgrade you SuiteCRM instance in a save environment with backup possibility
  • Did you have this working before?

best regards

11

Hi Mik,

Sorry for delay in getting back to you.
Yes it was working before in our previous server.
Already set the permission and ownership.

In the console it seems that it has something to do with json.

I am not sure of this but can you please confirm if I should consider the php version I am using?
the php versions that support json_encode() is (PHP 5 >= 5.2.0, PECL json >= 1.2.0, PHP 7)

12

I’m really not sure if I’m on the right track.

Please help. I really need advise on this…

13

Still an issue… :frowning:

14

Hi Purple,
I have the same problem with you, were you able to solve it?

I have two SuiteCRM installations on two different VM with vhost:

x-crm.it:

centos 6.10
php 7.2.16
MySql 5.7.25

test-suitecrm.it

centos 7.6
php 7.2.16
MySql 5.7.25

In the installation on centos7 the search works, in the one on centos 6 not work…

15

I solved the problem.
In one of my two installations PHP errors were enabled, the call of the ‘search’ event was successful, but before the Json response, was printed a PHP Notice which caused the parser to fail.