Scheduled Reports Timezone

English Language - Forum
1

Hi, i have a bug with a scheduled report this is the situation.
First of all, i have all users to time Zone America/Los Angeles
php.ini is set America/Los Angeles
Scheduler - Run Reports it works ok.

So i go to reports and create a new scheduler example time: Daily at 9:00 AM
When this happends first time it works ok and send emails to the users selected,
But the following days it sent me the report at a different time at 2:00 AM (7 hourse before)

And the record last run for Scheduled is set Date - 9:00 AM not 2:00am

Why this is happend?

2

Have you check the timezone for the Current User by which you you created this scheduled report entry??

3

Apart from Php.ini setting and User Profile timezone who created the scheduled report, Did you also check Server machine time? what is that set to ?

4

yeah, all users & i have America/Los_angeles GMT-7:00

5

System timedatecrl
Time zone: America/Los_Angeles (PDT, -0700)

6

You have two relevant php.ini’s

One for CLI (shcedulers)
One for Web server (the rest of SuiteCRM)

7

Print both modes
Console: php -a; echo get timezone…
File: filetest.php <?php echo get timezone…

both timezone are working on America/Los_Angeles

8

What is your SuiteCRM version?

9

$suitecrm_version = ‘7.11.3’;

10

I believe that issue was resolved on version 7.11.11

Check here for more info: https://github.com/salesagility/SuiteCRM/issues/7305

Thanks,

BrozTechnologies

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