Rt archive - error trying to log in - recently upgraded to v8 of suitecrm

💬 General Discussion
1

Hello,

I have been using RT Archive by rolustech to archive my email message from Thunderbird.

Since upgrading suitecrm v7 to v8, it seemed to have broke. At least it is not working for some reason.
The error that I get is:

CRM Configuration

UH OH!

Failed to login, make sure you have enabled CORS in .htaccess file of your CRM instance

<IfModule mod_headers.c>Header set Access-Control-Allow-Origin "moz-extension://1d287e2d-128f-456f-9dfc-1d4a52b76c92"</IfModule>

What is happening, and how to fix it?

Name and password are right, so it ti something else.

Thanks for any ideas or suggestions.

Joseph

2

Run this in SuiteCRM root folder:

./bin/console cache:clear

3

Hi Team,
here I have the same problem with a fresh SugarCRM installation V8.8.
Clearing cache does not solve the problem.
Thanks.

4

Which browser are you using? Have you tried in incognito mode?

5

Hi,

I believe, the extension is using the API v4 and its pointing to the Suite7 endpoints - not the legacy ones from Suite8?

I’ve tried it as well - but any extension / software that’s using the Suite7 paths in a fixed manner should have stopped working.

However, if it might not be due to the legacy API paths, I’ve tried adding all sorts of fairly insecure exceptions into my vhost. And I’ve tried adding just the code that the extension suggested - but nothing helped with the CORS headers.
Nothing helped :frowning:

6

Hi Dear,
Im using a plugin for Thunderbird MUA that allow to import email to suiteCrm directly from thunderbird UI.
Thanks.

7

Hello Giovanni,

do you have a link to that extension?