My system is up and running but for example, e-mail isn’t working, case module is showing an erro 500 when updating cases, I see some errors in log files and well.
Can I install a new installation of the SuiteCRM 7.5 version and restore my database on it, just to see if I can get rid off of these errors ? E-mail functionality was one of that everybody here used to like, so I would like to use it again, but I’ve tried many things and I can’t get it working again.
I have some custom modules on the system and I would like to know if restoring only the database that I have on a new system would solve some of my problems.
Yes I’d suggest creating a new/fresh system and importing the data from your old database if you are having multiple issues that you cannot resolve due to bugs or bad customisations.
Alternatively, you could point a fresh CRM file structure at your existing database, change the version in the ‘config’ table to ensure it matches the version in the sugarcrm_version.php and suitecrm_version.php files and then run a Quick Repair & Rebuild in Admin -> Repair which would generate/update the table structure and relationships, although you may still hit bugs that exist at a relationship/table level.
I have installed a new instance of the SuiteCRM, now all it’s up and running apparently.
I’ve tried to export / import modules from the old instance to the new one, but the modules doesn’t contain the added fields and relationships that I had built before.
How could I import out the customization and data to this new Instance?? I’ve tried to import the database, but a lot of errors when doing that, so I quit.
